Apparently the “Your favorite TV series” forum thread is far more important. Who needs progress when we have propaganda? After all, they both start with “pro” and that’s all that matters.
Nevermind on the form. Time for some reality TV! Woot woot!!!
As a theme author, it would be nice to have an eMail Form (to the author) under the Support tab (and put the Support tab BEFORE the Comments tab), instead of displaying the email form at the bottom of the author profile page. Sometimes I get 10 comments from one person, and each comment is a poorly worded question, and I have to CONSTANTLY tell them to email me directly (especially if I need the URL+username+password), and then they do contact me directly, but then their next question is another comment under the Comments tab. This happens FREQUENTLY.
I’m not saying to force the email form on every author, but at least make it an option for the author to turn on or off.
If I purchased a theme, I would think, “Oh, there’s a Support tab, I can easily get help through there.” ...only to find more hoops to jump through and several paragraphs to read, which is not fun when you are in a hurry, like many purchasers of themes are. So I understand why they resort to the Comments section for help because it is so easily accessible.
Also, some people tend to sound like they are in a panic in the comments, because they are in a hurry, and it just comes across as a negative comment, before you’ve even been given the chance to give them support!
I think you will need to re-upload it with a message to a reviewer as they do not keep data. Also need to contact with support, as it was previously approved and deleting and resubmitting item is not allowed.
@tansh – Thank you for your help, seems that submitting a support ticket and not uploading it was the way to go. I appreciate your time! And cool 80×80 icon by the way : )
The item has been undeleted and its current state is soft disabled, please make the necessary adjustments, update and resubmit.
@Ivor – Thank you so much! You and ThemeForest support RÜLE ! ! ! It’s back on the market again.
On a side note, why doesn’t ThemeForest (Envato) move the Delete Permanently option to it’s own tab or just put it somewhere less trip-overable? I have an ulcer now LOL!
saptarang saidThank you! ...So does that mean I should take it out of the queue since I re-uploaded it?
I just answered my own question. Deleting from the queue now, I’ll let Support handle it. Thanks! ...I’m going to sleep now, like I should have done a few hours ago.
Seems a little odd that it is so easy to accidentally delete an item permanently when you are merely trying to update the preview images. Is there a way to restore it quickly without having to re-upload everything?
Thanks! You RÜLE!!! Now my theme will get approved WOOOOOOO HOOOOOOO!!!!!
Also, when I look at the code from other WordPress themes from ThemeForest, there seems to be little or no reference to the filtering functions as seen on the codex Data Validation page (in the link above). And when the filtering functions do show up, they seem to be used very minimally and inconsistently.