Guess what he watched
My guess = “Hard Rejected Item”
I wanted to quickly post an update with some clarifying information on the state of the review queues.
Over the last full calendar week, average review turnaround times were:
- Less than 24 hours for item updates
- Less than 30 hours for resubmitted items
- Around 13.5 days for new items
What this means is that the majority of item updates and resubmissions are usually processed in well under 48 hours. However, new item submissions are where the queues are currently moving the slowest but are slowly improving as the team continues to grow.
Part of the reason I wanted to point out this information was for the community awareness that once your new item submission has made it through the initial waiting, it will typically be re-reviewed or updated very quickly.
However, as I’ve mentioned already, we aim to get the new item submissions review turnaround time to well under 5 days as soon as we can and continue to improve.Thanks everyone!
I have a question and I hope unlike other comments of mine which were ignored, this one is not one of them
Now, I have a design which I made unique and it was rejected by Reviewer 1 because it needed a little improvement. I made those improvements and then re-submitted. Now, there is a few issues.
1- It was reviewed re-submitted and rejected by a new reviewer who is now saying different things about its improvement
2- I do not know if there is 10 or 100 or 1000 reviewers for that category, What I know is that its impossible to make a design according to liking of all these reviewers to get one item approved.
3- If I make a unique design, the reviewer says “It does not look good”. If I try to follow the style, settings, typography etc of approved items as a guide, the reviewer says “It looks like so many other designs”
Can you please reply to this. I will appreciate.
Quick update here. Training is coming along nicely and we’ve selected two more candidates for hire, hopefully to be completed early next week.
You may have noticed the vectors category has been steadily reducing in turnaround time. This is a direct effect of the additional review capacity we’ve been talking about. You will also start seeing an improvement very soon in turnaround time for the lower volume categories.As we continue to hire and train additional review capacity we will start seeing turnaround time improvements in the four categories currently moving the slowest:
- Print Templates
- Web Elements
I expect the majority of the categories to have an average review turnaround time of around 5 days by the end of this month and continuing to improve after that.Thanks everyone!
Great news! thanks for the update.
Cool! that’s very helpful, specially point 4, never knew that. Thanks for sharing!
Any news on when this will be back to normal? I have tones of stuffs to upload which I am holding.
My file in queue has disappeared!!!
I do not know if it has been rejected, but I have not received any email about it.
It is not even in the Hidden category!It’s practically gone!
Might be hard rejected (sorry) since only soft rejected items appear in the hidden section.
yeah! mine are 90% now which means 2 weeks away from 100%.
Hey guys be happy. Look at my progress bar