I get it whenever its a message from our reviewer or if the item is rejected or accepted. Just like sophia said, check your settings or check your spam folder as sometimes the messages go to spam folder because they might not be on your safe list or its the first time you are getting an email from source.
Many many Congratulations! I check those 3 items and they are great! Keep it up.
Congratulations! Keep it up
Well I think we are in a very debatable problem here. We can not say anything whether the buyers are responsible or not.
For example, if we say that there is very less information on an item page to represent if its a HTML template or a CMS theme. This can be true but again there are so many things which represents what an item is actually and i do not thing so many things can be missed at one.
1- At the navigation, the buyer can clearly see there is a separate tab/menu for “WordPress” which is different from site templates. So they will know just by landing on the website that there is a difference.
2- Just as wickedpixel has mentioned, there is this breadcrumb which allows buyers to see where they are and understand that they are not in the right category so they can not expect a WordPress Theme Here.
3- If the buyer is referred through a link, then he can clearly read the item title. Which never says “WordPress” when its not a WordPress theme.
And also, neither we nor envato stuff really know the faith of the buyer, so I do not thing a refund is possible. What if they need a site template and buy it, once they download it, then they will ask for refund. If this starts working for them then I do not think they will ever get charged for any theme they buy here.
1- Since buyers are too lazy to read, may be just like the badges, we make small icons of the WordPress, Drupal and other popular CMS and have something like this.
“This Item is Compatible With” And below this, we can have the WordPress icon. This way they do not have to read anything, just seeing it and they will know what this theme is all about. And if the same theme is available in multiple CMS , we can say.
“This Item is also available on” And below we have icon of the next CMS with the correct link. Once they click, they will go to the correct CMS theme they want.
2- The referral problem, if we do not want these sites to link to our products with their referral links. Then there should be a setting which can allow us to mention which usernames can use our items with their referral ID, like a “Safe List”. This way, only people we know like our friends can get the benefit and these sites will soon stop doing this once they find out they are not earning anything. In other words, anyone else out of this list no matter how many referrals he send, the referral code should not work.
What you guys think?
Oh my god, now the world is doooomed! If seriously, I think it should be “and”.
Yes, I think so too. But this is not so serious for the world to be doomed . If you see, this is the article where mainly new authors will read so this thing might be a little confusing for them if they do not understand it well.