Posts by familychoice

328 posts
  • Has been part of the Envato Community for over 5 years
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  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says


[...] Thank god i installed it on a new site I am working on…
Me too, but is quite a big project and I’m scared to going on with such a ugly piece of code. Furthermore I’ve made several fixes and additions (for example it takes only two lines of code to enable developers adding custom ajax checks on custom user fields, via actions/filters) and I have to diff every release cause plug-in author has not even considered to take a look at my posts on Userpro forum, until now.

Which is the most secure/well coded release, or is the latest update good? Just wondering if the security issues are related to recent updates and new features – if so I might roll back to a more stable version.

Thanks

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

The lack of information or a timescale from the developer and lack of support from Envato is very unprofessional – right down to the ‘Say what?! Where did it go?’ message when you try and access the plugin page.

We’re putting this down to experience and currently building our own member system. Sorry Codecanyon, you’re too flaky for client sites.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

It was fixed in version 2.25.1

Great, thank you – fortunately we’re on 2.27


Well, I’m using 5/6 CodeCanyon products and that’s the first time I see something like this going on. Specially on a product with about 1k sales.. speechless.

We’ve had a number of themes discontinued, but this is only the third plugin. It’s more serious this time though as this is a tricky one to replace.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

for ex: the plugin was contacting the author server to check for update ON EVERY REQUEST: you can imagine what happened when the userpro server has been put down for maintenance for about a week …

Thanks for the information – did you find a fix to stop it doing this? I’m concerned what could happen if the plugin is permanently discontinued.


Last but not least, reading posts on userpro forums (by the way, the forum also has been closed), there was someone talking about the fact that the author had found a permanent job and sold the plugin to others.

Very worrying. I think this is a wake-up call for me, I won’t be using Codecanyon products in client websites in future.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

I’m using this on a client site, and was about to buy another license to use it on another. Hopefully they’ll get it back online as there isn’t anything else with the same features available.

I think this could have been handled better by Envato and the author instead of letting us find out by accident – they’ve sold over a thousand copies so there’s a lot of customers feeling pretty vulnerable now.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

We’re happy to pay an annual subscription for plugins such as Gravity Forms, so I don’t see why this pricing model can’t be applied to themes and plugins on here.

Basically the theme is sold with 12 months of updates free, and after that customers need to renew their subscription if they want to continue to receive updates.

This would pay authors development costs, provide an incentive for them to keep their themes up to date and compatible, and provide customers with a product they can rely on.

Everyone’s a winner, even Envato as they get more commission.

For idiots that just want a quick, cheap fix they can decide not to pay a subscription when their 12 months expires, or buy a cheap theme from authors that aren’t participating in the subscription model.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

I couldn’t really give a monkeys about flash new search features, I’ll just be happy if the basic current search box worked better than it does.

For example, searching for ‘love story’ on the Themeforest site brings up 5 results. None of these are for the theme called ‘LoveStory’, and none of the titles even include the words ‘love’ or ‘story’. You have to enter ‘lovestory’ without the space for the theme to appear in the results.

Well, obviously.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
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familychoice
says

But as a business you should avoid situations like that. Use themes wihtout big frameworks and 25 premium packed plugins which is an update mess every single month.

That doesn’t always work. There are a few authors on here that promote very straightforward, simple, well coded themes and we’ve been tempted to buy these. However, after watching their performance over a period of time they’ve been dropped in favour of better frameworks and left to die by their authors. If we’d bought one of these themes we’d have been left with a useless product within 12 months of our purchase, just like their unhappy customers.

As a contrast, it seems the best supported themes on here currently are using big frameworks and come bundled with all the bells and whistles you would never need.


When there are maybe paid update options, it would maybe increase the update and support. But it will also bring up other discussions, since there will be people who don’t understand why they have to pay for an update or something.

Customers that don’t understand why they have to pay more aren’t the market you’re looking for anyway. They’ll buy a cheap theme and never update Wordpress until their site gets hacked and their host kicks them off the server.

The market is bigger and more varied than that, and there’s an opportunity to provide an option for customers who are looking for peace of mind and a guarantee of a long term solution. Like me. Like all the customers who have been left with a broken theme and don’t want to go down that route again.


It’s a tricky ‘problem’ – but with some smart thinking as a user/buyer you can avoid a lot of issues.

I’m smart. I’ve avoided these issues by not buying themes and using a framework on which we build our own custom child themes. But we’d still like to buy good commercial themes for clients that have less money to spend. There are authors on here that provide this, but you have to know where to look and that takes practice.

A ‘premium’ theme section would be easy for new customers to find, and provide more profit for authors that are putting more work into their products.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

And ‘Buyers’ who use several donzens of themes for customers which they can’t handle themselfs is the ‘Buyers’ own fault: If one can only install themes for their ‘clients’ without having proper basic backend/coding knowlegde of websites, let alone even customize or building a website, well you’ll get caught someday…

We used prebuilt themes as a way to provide clients with a very low budget, a cheap way to get online. But when you’re then forced to unpick code or a framework that no longer works 12 months later, and has in fact been abandoned by its author as even they couldn’t face doing it, that option is no longer commercially viable as a ‘cheap’ solution.

We can ‘handle’ it, but short-term themes are not a cost effective solution for low budget clients or web agencies. As a result we don’t use them now, but as I said before there is a market for guaranteed supported themes.

That’s not to say it can’t exist alongside authors that want to bash out a cheap new theme every month and then abandon it 12 months later for folks that don’t mind changing their website every year.

There are a few authors on here who have long-term, well supported themes that are properly updated on a regular basis. I just think they should be better rewarded for doing such a good job for their customers, and their products made easier to find against the constant avalanche of new releases.

328 posts
  • Has been part of the Envato Community for over 5 years
  • Has referred 1+ members
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
familychoice
says

And this is why I’m off from WordPress sticking to real CMS without all that plugin-theme-glitches… ;)

We tend to use frameworks for client Wordpress sites as they handle the functionality, which is where the problems usually occur when updating. They’re also regularly updated so we can keep our clients happy and their sites keep working. Styling’s handled by child themes which are pretty robust to change and additional functionality by plugins. We love Wordpress so would rather find a workable solution than abandoning it for a dull CMS.

The theme we bought last week was the first for over a year, as we’d found the lack of updates with most themes on here unsuitable for client work, and clients want their site to last longer than a year before breaking. However this was for a super low budget ‘mates rates’ job so we thought we’d have another go. The theme we’ve picked is a good one, well supported, and we think they’ll get at least a few years use out of it.

There’s definitely a market on here that’s being ignored – that of agency/design companies who need a reliable, robust framework for client jobs with guaranteed updates. And yes we’d be prepared to pay for it, and yes we’d also purchase multiple copies.

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