I had been in this situation once. It was some months after the project had been closed. However, fortunately it turned out to be an error from the customer’s bank that triggered the PayPal system, and I was lucky that the customer was nice and helped me get through that.
PayPal do not offer protection for seller with intangible goods, and because it’s not in their policy, whatever we try to prove would not work with them. In my case, not only did PayPal remove the transaction dispute amount from my balance, they also charge me the fee for handling the charge-back case, which is unbelievable.
So far the experience has been good.
1. How would you layout the logos on the header if there is a new marketplace to be born ?
2. Should there be a place in the header for Microlancer ?
Yeah we never know what mother nature’s gonna give us…
I hope this part of the rating system should be improved soon. 1-star rating for no reason is unacceptable. And on the other side, we need a way to encourage user to give rating more and more, so the ratings can truly reflect the quality of the item. Actually, I don’t want rating stars to appear after only 3 ratings.