Posts by greenline

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
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+2 more
greenline says

I’m in too! Let the game begin! :sunglasses::bigwink:

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

I agree. And it would be perfect if you could see the tickets history and a status eventually. I had to search in my browser’s history to get the ticket number and the details of my open support ticket.

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

My shortest time was 5 minutes, when I released an urgent quick fix to one of my items. I was really impressed and surprised.

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

As far as I know, the reviewers work remote, they are not necessarily physically located in the Envato headquarters.

I saw lately there are a lot of threads regarding the API not working, I suspect some issues with some servers, maybe something it’s broken with the apps&apis

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

I know, I’m on your side ;) believe me. I can’t find a way myself either to answer the support questions during the night.

Maybe Envato developers can help us showing a button in each item page (under the Purchase button maybe) that tells I’m online / I’m offline

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says
Then when ratings, the very first option for bad feedback is Customer Support!?

Because when they will want to rate you 5 stars for the high-class support, you will want that 5 stars rating.

Other than that, before being an author here, I worked for years in an IT company where the rule number one was to always have an average response time for the customers emails smaller than 30 minutes. It’s respectful, it’s how business works, it shows engagement and responsibility.

Anyway, if the buyer already contacted you in the comments, you can contact him back now, apologizing that you were busy and showing that you want you help.

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

I’m just thinking it would be nice to feel the holidays a bit.

So, where will you go on holiday? Share with us some beautiful places :)
How will you handle your business while on holiday?

I will spend my holiday in a beautiful place, named Fantanele in Romania (maybe going fishing there):

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

I would say that first you should learn the language (PHP) and only after that the PHP&CMS (WordPress)

Personally I don’t know “PHP that is, in most cases, not used in Wordpress.” as you said. Any PHP code can be used in a WordPress theme or maybe in a plugin at a certain moment of time.

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

Seeing the title….I thought Bhuval came back :D

968 posts
  • Author had a Free File of the Month
  • Beta Tester
  • Envato Studio (Microlancer) Beta Tester
  • Sold between 10 000 and 50 000 dollars
  • Bought between 50 and 99 items
  • Referred between 1 and 9 users
  • Football Contest Participant/Runner-up
  • Grew a moustache for the Envato Movember competition
  • Exclusive Author
+2 more
greenline says

Is it officially mentioned any where?

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