I believe that after all the “battles” on the other forum posts, we can try to be more positive at least here. After all, it’s just a background color change, only images used in the items descriptions will be affected, which isn’t such a big deal after all.
Anyway, I think lately Envato only does what every author is trying to do: improve, improve, improve. Let’s not be so negative here.
I had the same reaction first time I saw my items, but then I realized.Those are refferal sites. If you’re not talking about those, then, sorry, I guess you are right.
I’m not talking about referral websites. Those can be easily recognized: if you mouse hover an item you can see at the end of the link an Envato username…. Instead, I’m talking about those who are distributing content from Envato marketplaces for free (file sharing websites)
Anyone with a huge drop in sales (which were otherwise relatively constant):
Google search your items. Two days ago, trying to find out why my sales were low, I had (again) the surprise to find one of my items on more than 40 w…z and file sharing websites. I started to send DMCA requests and then today sales were back to normal….but I am really amazed how fast they are with uploading things again ad again in new places.
One thing I don’t see in the new proposal is the possibility to make refunds.
If support is going to be mandatory, I’d like to have the feature to make refunds for certain customers. To not abuse such feature, one could have the right to make a number of monthly refunds equal to let’s say 3% from the total monthly number of sales (just an example)Off-topic:
digitalscience saidI know we are not Elite, but we also have the right to have an opinion… or we don’t?
..... probably best if it was agreed on by Elites since they have more experience.
If he is selling the template here on TF, you can fill a DMCA request.
For the analytics part, this could help: https://support.google.com/analytics/answer/2795830?hl=en
- “basic support package”
- “advanced support package”
There are people asking in their support requests from how to install a WordPress child theme to various, million customization requests (they will need the “advanced support package”).
Meanwhile there is the other category, the developers, who don’t need advanced help, often they will only ask simple questions in their support requests (they will need the “basic support package).
It’s not fair to charge them equally, because the time you’ll have to allocate as author to both categories is different. A lot.
I think we’re missing critical point here. When you’re working on a project and then buy an item from Envato you buy it to use in the near future (probably immediately). So it is unlikely that you haven’t used them a year after purchasing. So if you need an item a year after purchasing you are probably over-using the item/license.
I bought TWO licenses of the same WP theme, for two different personal projects. I was able to use the first license for the first project. Successfully.
But then, due to too many support/customizations requests for one of my plugins + the personal life) I did not find the necessary time to start/finish the second project. So ….many months have passed since the purchase date until I really had the time to use the second theme/second license.
For something similar, I used in a project the FlowAway theme
This is a demo of their fullscreen gallery, where you can include videos or photos (you can see the previous-next videos when you hover the mouse on the bottom white line in the page): http://mythemes.renklibeyaz.com/flowawaywp/fullpage-gallery/