I haven’t seen anywhere what will happen to an author if he doesn’t offer the mandatory support. Account disabled? Item disabled? Something else?
- “Thanks” to whoever reported my previous comment about the rating gif, really helpful
I took a second to create a brief poll which can be taken here http://strawpoll.me/2423370. I would love to see some actual statistics about people’s opinions.
Not very relevant if Envato username is not included. I have a dynamic ip address and if I make a release & renew IP, I could vote as much as I wish. Other people could do this too.
The support becoming mandatory?
I think the support is already somehow “mandatory”...At this very moment, I feel that I am forced anyhow to give support (and customizations, many times) just to not receive bad ratings/negative comments/refunds/etc So it’s mandatory already if you wish to stay on the market and have sales….
It’s not per item e.g. Avada is over 6 months old so I need to pay for support, it’s based on a purchase date e.g. I bought Avada on 1st December, I get 6 months support from then
Thanks, my mistake, I understand now…. That is why I should avoid reading important stuff BEFORE drinking my morning coffee
I think there is a small mistake in the marketblog article.
Items sold before 1st December 2014 are treated as follows: If the item offered < 6 months support, then that period is honored. If the item offered > 6 months support, then those items will be supported until 31 May 2015 (6 months from the new rules taking effect)
it should be vice versa ( the < > ):
Items sold before 1st December 2014 are treated as follows: If the item offered > 6 months support, then that period is honored. If the item offered < 6 months support, then those items will be supported until 31 May 2015 (6 months from the new rules taking effect)
About the paid support, I don’t know, I really feel that buyers will start to not buy items which are older than 6 months, because they will not be happy to pay for support.
Congratulations for your courage Collis! We all hope you are well! Honestly, that is the most dangerous I have seen by far in the last days in the entire world.
That seems so painful only looking at it, is it really necessary for the challenge to use so much ice?
Just be careful guys, I have heard today a doctor saying that an ice bucket like that can cause heart attacks or suffocation.