MhW saidok thank you, Hopefully i do not see this problem again
Really sorry to hear about this
I’ve checked our system, and it looks like one of our emails to your way back in May bounced, which blocked the mail app from sending any more emails to you until June 16th.
All mails seem to be flowing freely since thenChristian
pixel-industry saidThank you,But i checked all 5 items on Email Settings in my envato account 2 years ago !
I’m sorry to hear this. You can set in your settings page to be notified by email when someone leaves a comment on your file.. You can anser to that comment and explain you weren’t able to respond..
According to some poblems that i had , I was disconnected from themeforest for about 30 days, but is it solved now.
But i checked my email and my skype alwayes for supporting my product. and i did not get any email from themeforest or skype that there are 1 person that have problem with my product After 30 days 2 days ago i went to “Author Dashboard” for seeing what happens there , Is it any new news from envato?
And i saw 2 new comment , And i shocked !
Client: Your demo preview page isn’t working, and therefore some links in documentation do not work. Can you solve it?
Client: Do not buy this theme if you want to feel cheated. The worst support I’ve ever seen. My first and my last time that I buy you something.
And i feeling bad now because i can say 99% of my clients was happy with my support and my themes , there are was not any problem without it!
I have 24 rating , 22 5statrs! , 1 3stars and just 1 1star ! I can not understand why envato dose not send any comment email to me?
What do you think? Do you have like this problem too?
@ALL my problem is sovled, I received my previous withdraw yesterday,Hopefully there not problem for this month ! Thanks envato
I wrote a topic 7 days ago and i say that i do not recevied my money after 7 days.
Today is 29th And there is no money. One of envato staff ( Noel) send me email 4 days ago that i should wait more , I can not understand what is problem ? Is it hard for envato to transfer $ or envato dose not have any $$I am too tried that i can send a new email to envato support , So i create new topic and hopefully it dose not closed without reason…. Thanks!
I have problem with withdraw that i never exprience that . I submit my paypal email normally month ago and i should receive money at 17th this month.
But envato send me email that my paypal is blocked or inactive and want new paypal account to send money.
I do not know where is problem but i send a second paypal email to envato .And i do not receive money yet after 4 days.
I created some ticket and send 3 email to envato but envato dose not answer me.
How can i solve this problem? Thanks