Posts by h2theme

164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

Hey h2theme,

Really sorry to hear about this :(

I’ve checked our system, and it looks like one of our emails to your way back in May bounced, which blocked the mail app from sending any more emails to you until June 16th.

All mails seem to be flowing freely since then :grin:

Christian
ok thank you, Hopefully i do not see this problem again :)
164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

I’m sorry to hear this. You can set in your settings page to be notified by email when someone leaves a comment on your file.. You can anser to that comment and explain you weren’t able to respond..
Thank you,But i checked all 5 items on Email Settings in my envato account 2 years ago !
164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says
Hey my firend, First if all :feeling bad or felling bad ? :(

According to some poblems that i had , I was disconnected from themeforest for about 30 days, but is it solved now.

But i checked my email and my skype alwayes for supporting my product. and i did not get any email from themeforest or skype that there are 1 person that have problem with my product :( After 30 days 2 days ago i went to “Author Dashboard” for seeing what happens there , Is it any new news from envato?

And i saw 2 new comment , And i shocked !

Client: Your demo preview page isn’t working, and therefore some links in documentation do not work. Can you solve it?

Client: Do not buy this theme if you want to feel cheated. The worst support I’ve ever seen. My first and my last time that I buy you something.

And i feeling bad now because i can say 99% of my clients was happy with my support and my themes , there are was not any problem without it!

I have 24 rating , 22 5statrs! , 1 3stars and just 1 1star ! I can not understand why envato dose not send any comment email to me?

What do you think? Do you have like this problem too?

164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

@ALL my problem is sovled, I received my previous withdraw yesterday,Hopefully there not problem for this month ! Thanks envato :)

164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

On it… Will get someone from Support to reply back here as soon as possible.
Hi, You told me it on my previous topic , But nothing happens , Thanks!
164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

Hi everyone,

I wrote a topic 7 days ago and i say that i do not recevied my money after 7 days.

Today is 29th :) And there is no money. One of envato staff ( Noel) send me email 4 days ago that i should wait more , I can not understand what is problem ? Is it hard for envato to transfer $ or envato dose not have any $$ :D

I am too tried that i can send a new email to envato support , So i create new topic and hopefully it dose not closed without reason…. Thanks!
164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

Are you trying to communicate here?
He is from space ;)
164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

Are you trying to communicate here?
He is from space ;)
164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

Hey everyone, I have problem with withdraw that i never exprience that . I submit my paypal email normally month ago and i should receive money at 17th this month.
But envato send me email that my paypal is blocked or inactive and want new paypal account to send money.
I do not know where is problem but i send a second paypal email to envato .And i do not receive money yet :) after 4 days.
I created some ticket and send 3 email to envato but envato dose not answer me.
How can i solve this problem? Thanks

164 posts
  • Sold between 5 000 and 10 000 dollars
  • Most Wanted Bounty Winner
  • Referred between 1 and 9 users
  • Has been a member for 1-2 years
  • Exclusive Author
  • Bought between 10 and 49 items
h2theme says

We just submitted support request without any problem. Try to use another browser without ad block plugins.
ok,Thanks .It seems i have problem everywhere! I create 2 topic now !
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