The guys in charge of elite program promises twice send me a second t-shirt since 29/October/2014, today is march 2015 and still I didn’t received it.
I asked back to the current Elite programa manager, @Akshay who was very polite in his emails. You told me Envato is out of stock and they will let me know when they have more product to do the shipping then.
This happened some weeks ago. Now I’m here asking why do you guys agree on sending a second t-shirt and two times that order never really was done even when you say it was sorted out? May you take serious our requests, please. Even if you can’t send that item is important to be clear from the begining. False promises are not a joke for me.
Is very disappointing the way this easy situation is being managed every single day since the past year I’m losing trust in Envato.
I’m not saying it’s fair or clever, but whatever he’s doing CURRENTLY doesn’t violates any T&C. Onsite, he doesn’t hints anything. It’s a normal item for the traffic from here. That’s why Envato is silent over this. To stop it, they’ll have to change the current T&C. And include that you can’t offer any perks on any other sites as well (which Envato has no control over).
You’re right. I dislike this “marketing” method but the author is enough smart to not violate the T&C.
If this practice is still allowed in near future, we will end giving our work for free to compete.
Keep up the good work!
Which theme are we talking about? Themeforest already removed the reference of the item; I appreciate if somebody send me a PM with the name, just curious about the topic.
Keep up the great work
Thanks guys for sharing your suggestions!
btw, designing my own t-shirt and pay the print services sounds like a cool alternative
Hi Envato community,
Did you buy geek t-shirts like the one with HTML5, CSS3 logo, and other similar? If so, which online store do you recommend?
I appreciate your comments.
Today a user who bought one of my templates contact me asking for my details (name and address mainly) due he received an invoice with my username. I suggested email to firstname.lastname@example.org for help.
If Envato will handle this docs, why they put my Envato account details in the invoice? They should not do that, not even my username.
Some buyers still ask for refunds to authors because they don’t know that is handled by Envato, how do you plan to explain to the buyers how the platform works?
I did have the opportunity of going into Envato HQ yesterday. And after talking with some people face to face, I’m reassured that Envato want whats best for the community.
I noticed that the people suddenly become happy after a phone call with Collis or talked face to face with the staff. What authors and Envato people say in those conversations? I’m just curious – would be awesome if that same talk could be posted in the public forum, so everybody would share that same feeling
In my opinion, people can get angry/mad/etc because the recent changes and lack of communication become a massive misunderstanding. Changes in this market are not a game, we as authors make a living from this business and we just request clear answers.
ps. The new font anti-aliasing on the marketplace hurts my eyes, can we go back to how it was before?
Send an email to Envato!