Posts by huykhong

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

Thank you, I have filled out a request. How long do you think such a request might take? Cheers

It’s depend on how many tickes are in q. Mostly it will takes 5 to 7 days to be answered. Just keep calm :)

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

I bought the script version of a product that I need the WordPress plugin version of, I haven;t downloaded the script yet. Do you think Envato will be willing to refund and exchange it for the correct version? Wordpress version: http://codecanyon.net/item/online-hotel-booking-system-pro-wordpress-plugin/9338914 Script version: http://codecanyon.net/item/online-hotel-booking-system-pro/4606514 Cheers

I you haven’t download yet you can ask for refund by contact support at https://help.market.envato.com/ If you downloaded the script, you cannot ask for refund.

Ask for support on forum will never work.

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

I see a lot of “GLWS”, “good luck with sales”, “nice work”, “nice item”, etc. These comments are spam, from authors hoping that when the buyers are checking the latest items, they will click their names and see their portfolio. It might be be an idea to add an automatic check when a new comment is created, that verifies if the comment has at least 10-15 characters.

Sometime I found a great item and I could not stop commenting “Nice work!, GLWS” :D

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

Continue writing on your script and upload awesome updates. You won’t lose any customers or something similar like this. Create a new comment on your script to notice all customers/viewers about this. Cheers, Elitecode :-)

Thank you for your advice, I will write notice in my item description so buyer will ignore this guy :) He is keeping doing this, when I give he some advice and give some proof, he flag my comment. When I send ticket to support, there’s a week for support to reply and that time he removed his comment already so maybe your advice is the only thing I could do ;) Cheers.

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

Today I found an author who own an item which has similar concept with my item (I could say he is my competitor in this type of script). The funny is he making a clone account, talking about his script, compare two script and say that he will go with “his script”. This is not the first time, he always try say wrong thing about my item to distract my buyer, what I have to do in this case? Surely I cannot stay 24/24 on my computer, wait for his comment and flag them or contact support because I did but no help. He also go to my other script, tell it have bug but cannot list these bugs, just talk about something not true and keep doing that over and over again.

Anyone have an idea about this, how to deal with this guy? Any help will be greatly appreciated!

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

Well, yes. But, the most social networks on codecanyon I’ve seen are based on phpDolphin. Why? It doesn’t really look flat or responsive but almost everyone is using it.

Do you think a new social network script written with a modern and flat template would do it better? I just want to collect informations, nothing else!

So, also respect for the author of phpDolphin pricop for creating this amazing script. The features are of course good! :-)

What you mean “based on”? THey are all code with different framework or built from scratch, no one is a copy of each other. The only similar thing is that they have the same concept: “Social network”. And I’m surely think that the first time phpDolphin released, its homepage look just like social Engine so don’t think phpDolphin is the very first one, it just like all social network in this marketplace but release earliest

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says



And there is no way to hide about this devs, really, how can one code a module that deletes my files that are uploaded and my comment when the buyer sends a comment to me? How can one think about this algorithm and come up with the idea. “So if author upload file and buyer send comment, delete the author text comment, remove the uploading files and show the buyer comment on author page” Who come up with this idea?
This is hilarious :D :D
well yes it is :) but I guarantee you that when this happened I was on the point of flipping the table from frustration.

Here is how to do that

Anw, you’re right. There are many things must be on top of our dev’s task list instead of making change of appearance and raise community awareness everytime they change something. Last time was the color of all marketplace, badges, big header in home page (duplicated search bar), .etc.

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

Thank You so much. I have already did but it’s 3 days, still I didn’t get any reply.

Dont worry, “10 days waiting” is still a normal case in our system ;)

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says


Just stop this and think what you get even if you would pay 20$ – it’s nothing nowadays. You started this thread because of 7$??? It’s just a burger in MCdonalds. Just stop it.Oh Stap… 7 bucks thread…

If in your standards 7$ is a burger, then in some countries 7$ is a one week salary!!

I wouldn’t deposit 20$ to buy something priced at 7$ if I am not interested in buying any other items, otherwise it is similar to paying 20$ for that 7$ item. Why spend the remaining 14$ on items that I don’t want or I don’t care aout?

Totally agree, $7 is sallary for a day in my country (some jobs). But anyone know deposit for purchase and payless than single payment is a business strategy and Envato are doing it right ;)

211 posts
  • Contributed a free file of the month
  • Sells items exclusively on Envato Market
  • Has referred 10+ members
  • Has sold $10,000+ on Envato Market
+3 more
huykhong says

Totally agree, I don’t think our support ticket’s working. My last ticket is about 10 days ago about copyright and trademark, no response so far even I tweet on envato. I don’t want to retweet or re-send any tickets anymore.

All I received is:

Hello *,

Although it’s been a few days since you contacted us about *, we want you to know we haven’t forgotten about you!

We are currently experiencing extremely high volumes of enquiries and are working hard to respond as quickly as we can. At this stage we think the delay will be between 3-5 days.

If you haven’t already, please check out our knowledge base as we may have some information that will assist!

We apologise for the delay and thank you for your patience and we work to rectify the situation.

And this is 5 days ago :)

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