Posts by iHelp

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

Unfortenetly I do not have the option to download an Installable Wordpress file, only the options:

All files and documentation License certificate and purchase code

Why is that?

Hi there!

If you purchased a WordPress theme, this option will show up. I recommend double-checking if you really purchased a WP theme.

All the best

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

Hey there!
I got some stats from my collabs with authors of all sizes, note those are for HTML/WP themes only, which might be the most supported section of Envato Market. I get to an average of around 50 requests per day for the range of 25000 sales total if the author is actively selling, not slow or stagnating.
If support happens in a buyer-only-public forum, the tendency of support requests per 1000 sales and per time is towards getting less. Which means that if there are 12500 sales, there might be 35 per day instead of 25. The more requests you got, the more answers there are already in the forums, the less unique new ones you get.

All of that basically means that it’s hard to predict anything since there are many “ifs” to consider.

Hope that helps!
GLWS

ETA: http://themeforest.net/forums/thread/weekly-time-spent-on-support/41645

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

To add to all of this:

boozone, I can definitely see the love you put into your theme and I can relate to how it feels like to have your baby rejected! If you made the graphics yourself, that amount of detailing and love is exactly what is needed in order to succeed! You just need to push your skills to a more up-to-date level.

Please never lose your ambition and enthusiasm if creating themes means doing what you love!

Best of luck from the south – you’ll make it!
Mel

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

Hi there NCD!

I think it’s a great start!

All you need to do now is to try and find some great tutorials that suit your needs to help you polishing your skills! As themeflame also mentioned, keyphrases are Typography, Hierarchy, Whitespace and a big amount of amor for details (like shadows, textures, effects etc).

I’m sure you can find tutorials in Spanish as well if you Google for them.

Most importantly, never lose hope and your enthusiasm! The world needs people who don’t give up, no matter how hard the way might be.

I am sure you will be able to succeed soon, just keep going and learning! Don’t stress yourself for the contest – keep calm, make sure you teach yourself the important aspects (mentioned above) and you will succeed in the long run.

I wish you all the best!

Sincerely, Mel

Some links:
http://webdesign.tutsplus.com/
http://webdesign.tutsplus.com/articles/understanding-visual-hierarchy-in-web-design--webdesign-84
http://webdesign.tutsplus.com/articles/building-visual-hierarchy-into-your-designs--webdesign-14976
http://webdesign.tutsplus.com/series/a-z-of-web-typography--webdesign-11706
http://www.smashingmagazine.com/
http://www.w3schools.com/
http://www.1stwebdesigner.com/tutorials/70-best-web-design-tutorials-2013/
http://blog.teamtreehouse.com/white-space-in-web-design-what-it-is-and-why-you-should-use-it
I’m afraid my Spanish is a bit rusty, so I only got some English ones for you. I hope they help!

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

Hey :) Have fun on Envato!

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says



you literally have between 200-500 employees if not even more.
:O how do you know?
http://www.envato.com/about/teams

215 if you count the tuts+ and envato studio people who have absolutely nothing to do with this forum. If you look through the Envato Market tab and search for “Support” it gives you 20 results, of which not everybody is actually a Support Officer.

This is so far away from 500, I hope you see that now :) Anyhow, I’m sure you’ll get help soon if you didn’t already.

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

you literally have between 200-500 employees if not even more.

:O how do you know?

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

I believe going to my bank for a dispute has no backlog.

I’m afraid not going the envato support way might (or will) get you banned from themeforest completely since you’re forcing your money back without the agreement of the company. Maybe you want to reconsider that if you want to stay on envato.

All the best and good luck!

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

Hi,

this has already been brought up a few times and is being discussed here:

http://themeforest.net/forums/thread/faceted-search-has-landed/145183?page=11#1139038

All the best!

505 posts
  • Has been part of the Envato Community for over 3 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+2 more
iHelp
says

Hey guys and girls,

I just found this on 9gag and I wanted to share, knowing that will not be the only one having a good after-work chuckle about it :)

Disclaimer: It’s just fun! :)

by
by
by
by
by
by