Hi, there were some indexing problems with new items (I don’t know since when). They were not visible in search, or even in category list after filtering by date… only few people have remarked that… but DEVs have quickly removed this problem, I hope it was the only error.
Now sales should go higher for new items. And that’s what I’m wishing you fellows
Well probably there were some backoffice changes done at Graphicriver marketplace – maybe this is the reason why good sales dropped after first 2 weeks. There were some problems with indexing our products / with search engine / and filters… but now it’s getting better.
Monika maybe you should show us how it looks? and what browser do you use?
I guess it’s fixed now, Thanks DEVs. How about your errors Monika?
Wow! that’s great to hear from you such good news and I wish you all best and of course congratulations for being featured
Hi, I have changed name for one item, it’s approved 10 h ago – but search results are still showing old name for this item. In my portfolio – new name shows up witout problem. Category Filters also doesn’t work properly – ie. Paulnomade added today new print templet “annual report” but it doesn’t show up in search results when I use filter by Date.
Did anyone else experience this?
Are this another backstage improvements in progress? Authors would like to know if there are any backoffice works done before they’re done not only discover new problems.
My knowledge about planes is very shallow. Could it be something like boing T-767?
Hi, recently we are getting mails from our clients to help with download. Envato answers very slow for for any tickets started in support center. So we have been left alone (us and clients). We are helping with download with our own severs. More precisely – we do our part, and also part from envato duties…. and no we don’t get any extra money for this :\
I don’t know why envato doesn’t upgrade their download servers… this kind of problems started apearind 4 years ago (as we can see by topics in forum).
Not every author (especialy at graphicriver) has own servers to help clients this way.
is it chrome?
this month for me is very unregular: one day 5 sales for only one item and next day 0 items sold… strange, but I hope it will change after adding some new staff