Posts by jamesckemp

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

Cheers guys

Gareth – didn’t see your email before, will reply shortly.

dtbaker – That looks good actually! 180 emails may be too much at this point in time, something to consider for future though (hopefully, or hopefully not… I’m not sure!)

phpbits – will email shortly!

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

Thanks – quite tough to find anyone up for the job!

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

I don’t know if this is the right place to post this, or if I should post on the market.

I’m basically looking to hire someone to assist with support for my plugins. I only ever hit around a maximum of 20 support tickets, but as I work full time running my own development agency, support often takes a backseat. I want all my customers happy, but I just can’t find the time!

Does anyone offer their services in this area? Do get in touch.

Thanks!

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

Really useful, just need to find a team member!

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

Awesome! And the page design and experience is really nice too. Good work.

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says
30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

I don’t now about a graph, but you can see your position on CC here: http://codecanyon.net/author/top_authors

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

Good luck everyone! Today is the last day.

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

I had a 3 star rating from someone for the following reason:

“I have yet to use this and may never so don’t feel it an essential plug in.”

I felt this was pretty unfair, how can you rate something you never used? And why buy it? Either way, I was told it had to stay! Oh well..

30 posts
  • Has referred 100+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in United Kingdom
+4 more
jamesckemp says

Is there any way to notify your customers (one’s that send you a message) of when you are on holiday/unable to answer support requests?

It’d be good if we could enable a banner or similar.

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