Posts by jayc

611 posts
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+4 more
jayc
says

Hello,

I think it’s more close to approved. I think your code is maybe low quality. Did you check all submission req on WP?

Also that Boxed Header Image and overall theme has so many WhiteSPACE problem. So big big spaces created. Your Menu is good, font is good. But your overall design is bad and nothing unique. It’s too general and looks like some free theme.

GoodLuck!

Thank you!

I was more interested in design quality (there is nothing that I can do there), I know that I forgot to remove hidden files (.DS_store) created by Mac, and post’s media (galleries, video) do not implement post’s format, instead it’s coded within the theme (basically you switch the theme you would lose the post’s media).

thank you for your time,

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

Hey guys, I just got my theme rejected, as you might already now, they don’t provide any specific reason for hard rejected items these days.

I’m interested to find out if it’s a design quality issue, if it looks that bad (look&feel) so I won’t bother anymore. You can check out the demo here.

Thank you!

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

Guys, I was a Flex dev for years, I’m telling you forget any dev system that’s proprietary, personally I will never touch any Adobe product, not even the Brackets editor which seems to be open source.

Cheers!

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

If it only took 1 minute to get a response, it’s possible that it was automated. Making something that will detect the topic of an email and respond instantly for certain topics is not hard for web developers. I am actually working on something like this for my support.

Well, I also thought of something like that, however I’ve concluded that most certainly is not, they sell thousand of products (on ebay), products that are pretty different, would be pretty hard to analyze support requests, especially they sell WordlWide and not everyone speaks English pretty well (including myself). You also have to consider that tens of new products go for sell each day while others go offline (“out of stock”). I could conclude that it’s easier for them hire support people and not have an AI that does that.

However it is possible, in your case, I can only say that’s a great idea, you only have one type of products, and based on past requests you could have the most common support requests/keywords and build some models BUT it’s likely that people ask you something and the system would replay with a totally different thing.

If you do succeed and have at least 80% valid responses, please consider to sell the solution to authors :) .

Cheers!

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

Hi,

First of all I need to tell you that I’m an advocate of “not provide any kind of support”, however I’ve ordered some electronic components (Arduino board and a bunch of sensors ) from China, after three weeks I just received the package (in EU).

Now they advertised they will provide an e-book link regarding the usage of those sensors and if I do not receive the URL within the package I should contact them.

Well, the link to the e-book was not in the package, so I contacted them to send me the URL, guess what, I got the answer within less than a minute, I checked their current time and it was 30 minutes past 1AM.

As a buyer, I could not be more than happy, immediately I went to ebay to rate those guys 5 stars, also planning what to buy next from them. So, the story is, I’m really thinking of “re-thinking” my support for items that I’m selling.

cheers!

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

Almost 99.9% of the buyers who post on my product’s comment page, experience problems because of a third party (mostly free) plugin, or the fact they tweaked the theme or a plugin themselves without having any knowledge.

Now, a buyer comes and say your plugin does not work, here is the _link.

No matter how you define support, they will still come, post comments, rate a product and we authors have to debug their websites and demonstrate that the problem is caused by a third party “issue”.

I really don’t know what the solution should be (you are the selling expert), however, in order to save my time, I would prefer to refund those buyers and move on within seconds.

Regards,

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

well, just hit search with the keywords “landing page”, it just happens that my plugin shows up first. I wasn’t aware of this :) .

Cheers!

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

Hi, what did the reviewer say?

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

I found this page in the new help section which got me excited about a NodeJS category. Is it coming soon? I don’t see it in the options. If you are interested in a NodeJS category here on CodeCanyon then chime in!

Yeah, well, how do you think users will handle command line, like compiling node from source, installing different modules using npm and so on …. :)

I agree with a node category, however, if we’re talking about modules, I think that there is all you need on the repos.

cheers!

611 posts
  • Has sold $40,000+ on Envato Market
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has been part of the Envato Community for over 6 years
+4 more
jayc
says

Hi,

I did not upload Android sources on CC, however I do have apps on Google Play, I think the reviewer wanted to see documentation with instructions, like: How to install eclipse, adt, how to import the project within the workspace, how to build / test, deploy on the market. Anyway good luck with that :) , buyer have difficulties changing simple web JavaScript and CSS code. This is the reason I won’t upload Android here, even with the docs in place there would be tons of questions how do I do that? ... I myself have difficulties with Eclipse, sometime Eclipse Juno drives me crazy.

Cheers!

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