Posts by jcdubya

6 posts
    Has been part of the Envato Community for over 2 years Has collected 1+ items on Envato Market
jcdubya says

Furniture Store – missing orders, orders not placed and duplicate orders.

After dealing with this for about a year, and Sarah not coming up with solutions, finally it turns out that permissions settings on three folders were the cause of orders not being placed, and therefore the customer trying to check out more than once.

Change permissions on Bills/Dl/PDF to 777.

Also, you can get still get to the Wiki and some of the troubleshooting question and answers by clicking the links in “Help” in your WP backend, eCommerce, Theme Options and some of the other tabs.

Luckily, I haven’t had any issues with missed/multiple orders. My current problem has to do with creating new posts (products). When I click “Add another attribute”, another attribute text area is supposed to appear, but nothing happens. Anyone know what could be causing this?

6 posts
    Has been part of the Envato Community for over 2 years Has collected 1+ items on Envato Market
jcdubya says


Well that sucks… Is it an easy fix?
not really… it is about four hours of coding… but it is also in the parent theme… so, should they ever come back and update the theme… you would loose it all, because you are auto-updated…
Well forget that, time to go shopping…

I appreciate the info!

6 posts
    Has been part of the Envato Community for over 2 years Has collected 1+ items on Envato Market
jcdubya says


So I wont know when someone places an order, or what was ordered?!? :O
occasionally… so, you will never know until you get messaged from paypal or your merchant account… along with you will have to use t-search more often than not… then getting the shipping info is all within the database… so uncovering that is a task itself…
Well that sucks… Is it an easy fix?
6 posts
    Has been part of the Envato Community for over 2 years Has collected 1+ items on Envato Market
jcdubya says


yeah I’m a noob when it comes to coding. I can do aesthetic/css stuff but that’s about it. One of the minor bugs from a while ago occurs on single product pages with multiple photos. The large picture is supposed to change when you hover over each thumbnail, but doesn’t.

Today, I just noticed this at the top of my WP Dashboard. Is it anything I need to worry about?

“Warning: Missing argument 2 for wpdb::prepare(), called in …/public_html/wp-content/themes/TheJewelryShop/lib/engine/nws-admin-functions.php on line 2777 and defined in …/public_html/wp-includes/wp-db.php on line 990”
it does not effect your site in anyway… but is annoying for sure… this is one example of the wp3.5 update causing issues… BUT this leads to purchased items not being viewed in the manage orders management section of your wp-admin either… so these are like cockroaches :) squash one and then they multiply…
So I wont know when someone places an order, or what was ordered?!? :O
6 posts
    Has been part of the Envato Community for over 2 years Has collected 1+ items on Envato Market
jcdubya says


This has me really bummed, to put it nicely. The Jewelry Shop was a nice theme, and the support was great. I had an open ticket with Sarah to fix some bugs but then they stopped responding, and my emails to them bounced. I can’t believe they just disappeared without a heads up. Needless to say, I’ll never do business with Neuber again. My site still has bugs but I guess I’m SOL. Do any of you know of similar themes/standalone sites from companies that will be around for the long haul?
as stated earlier, most bugs are from wp upgrade to 3.5 I have found and squashed most… but there are still a few that slip by from time to time…and I am sure more will come… nothing major as long as you had 1.7 and 2.0 installed previous… the database still holds the info you need, it is just a matter of making it work with the new core structure and defaults that are overridden by the themes themselves…

yeah I’m a noob when it comes to coding. I can do aesthetic/css stuff but that’s about it. One of the minor bugs from a while ago occurs on single product pages with multiple photos. The large picture is supposed to change when you hover over each thumbnail, but doesn’t.

Today, I just noticed this at the top of my WP Dashboard. Is it anything I need to worry about?

“Warning: Missing argument 2 for wpdb::prepare(), called in …/public_html/wp-content/themes/TheJewelryShop/lib/engine/nws-admin-functions.php on line 2777 and defined in …/public_html/wp-includes/wp-db.php on line 990”

6 posts
    Has been part of the Envato Community for over 2 years Has collected 1+ items on Envato Market
jcdubya says

This has me really bummed, to put it nicely. The Jewelry Shop was a nice theme, and the support was great. I had an open ticket with Sarah to fix some bugs but then they stopped responding, and my emails to them bounced. I can’t believe they just disappeared without a heads up. Needless to say, I’ll never do business with Neuber again. My site still has bugs but I guess I’m SOL. Do any of you know of similar themes/standalone sites from companies that will be around for the long haul?

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