Posts by jonathan01

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

I believe they quote 5-7 days, but it can take longer I’m afraid.

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Horribly slow page loads from the USA today. 30 seconds plus 90% of the time.

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

It means that the max file upload set on your server is too low for what you are attempting to upload.

If it’s a theme, ensure you are not trying to upload the main zip file – unzip this and look for the documentation, it will guide you to the theme only zip file to upload.

If it is just the zip file of the theme, then you will either need to use FTP to upload to your server or request your server limit be raised by your hosting company.

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Not sure you will get a refund as you downloaded the item already. Normally there’s not an issue if you haven’t downloaded but in this case you already have the item now. I recommend opening a ticket with Envato -https://help.market.envato.com/

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Depends if the envato gpl honors the gpl3 license as you can’t swap or distribute under a different license as far as I know. Always best to ask the original developer directly to cover yourself.

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

Hello all! I noticed the page load issues a couple of days ago this week also, quite frustrating. Sorry to hear about all the frustration this has been causing and please accept our apologies for the site speed.

The only thing I’ve heard is that something new was deployed that affected page load times but it has since been rolled back. Page load time should now be back to normal however. If it’s not, please open a support ticket.

I’ll share this thread internally however to the right people in case there are still some page load issues so it can continued to be monitored. Thanks again for understanding and sorry for the inconvenience this has caused.

Not sure what they did Scott but I can also confirm the site is slow, very at times, and also some previews once clicked just never load. Not sure there is any point all of us here submitting a ticket as they will just receive a flood of tickets for the same issue, on different browsers / OS and in different parts of the world. However I wanted to throw in my comment to confirm I have the same issue. It’s not as bad as the other week, but since the DDoS attacks it’s just never got back to loading snappy most of the time.

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

This problem comes from not only Woocommerce but also some other plugins that use is_ssl() function.

Yes but the original post mentioned ecommerce themes hence my reply being focused on the main plugin in Wordpress themes being woocommerce and it seems to have helped the original poster.

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

You’re welcome :)

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

All you should need is to update wooCommerce plugin. Google is picking up old versions which have a security issue and therefore not loading anything.

2748 posts Bird is the word..
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in United States
+11 more
jonathan01
says

oh dear… this will not be good.

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