Posts by jonathan01

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

I also agree however I can also see a possible issue if it’s not available for other reviewers. What if you get reviewed by reviewer 1, you get soft rejected with the reasons and you fix those issues and upload again. Now, reviewer 1 is on vacation, sick or unavailable, if another reviewer couldn’t pick that up and review you could potentially be waiting some time.

Again, I fully understand the issue as you outlined, as I am sure we’ve all been there and it is frustrating for sure. Just another thought on why they may possibly do a basket grab rather than a reviewer ‘owning’ a review process.

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

Sorry to hear that VooDoo – I understand it’s 100% your decision and I’m not going to agree or disagree with anything you said of course ;)

My question however is, you mention you have a few authors you enjoy buying and using their products and will continue to do so if they sell on their own site etc. I understand that also, but have to ask, why not just buy from those authors here? Is your sole issue with Envato, hence no longer wanting to buy from here, rather than authors or just a mix?

Again, sorry you came to this decision especially after 6 years.

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

Hello Victoriano,

Its a known error. There is a solution for it, please gzip the dummy data and upload the .gz file. It should work.

Thanks, Ibrahim

What known issue? Do you have a link about this as I have never come across a single issue in importing xml files and neither have any of my customers.

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says


At this point I suggest you contact the author.
Dude authors dont reply lol

In what way do they not reply? Do they not offer support with the item? If they do then they should have some direction on reaching them. Try looking at the support tab of the item for information possibly.

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

At this point I suggest you contact the author.

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

Hi, as I mentioned you should have your own domain, server and install of WordPress self hosted solution from WordPress.org – your host may offer a click to install WP in your website’s control panel. You would then upload and follow the instructions with your theme purchase. You said you were on WordPress.com – are you on WordPress.com or do you have your own server with your own install of the WordPress software? If so you are good to go – just follow the instructions help file.

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

Unfortunately you cannot install 3rd party themes at WordPress.com you must have your own domain, server hosting and install of the WordPress.org software – many hosts offer a 1 click install of the WordPress software.

Jonathan

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

Thanks horizonq8!

We took this exact position (all functions outside the scope of WP itself are in plugins) since last year and have created and released via GPL on WP.org our plugins and continue to create and release them there. I even mentioned this heavily in an interview I did with WPTavern’s weekly podcast late last year.

We then use whichever plugins we need on a theme dedicated to a particular niche providing a lightweight bloat-free theme with the option of say a portfolio left with the buyer to either download our plugin, another or none at all.

I just wish there were more buyers that understand the issues and thank you for your post.

Unfortunately as others have already mentioned the popularity between buyers here on this marketplace to navigate towards those all-in-one themes is hard not to notice, and this makes it incredibly difficult as an author to keep on the moral ground and not earn and struggle with sales.

Jonathan

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

OR you’ve purchased an HTML template and not wordpress one!

Good point.

2381 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 7 years
+8 more
jonathan01 says

unzip – open instructions – sounds like you are trying to upload your entire package which contains lots of things, not just the theme. Either that or just download and install the installable WordPress files from your download area in your account.

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