The fact that reviews aren’t displayed is completely ridiculous and undermines the whole system.
Why even have a review system if you don’t display the individual reviews? An anonymized, detail-less, aggregate review system is nearly as worthless as no review system at all. Has there been a statement from Envato as to why they don’t follow the lead of literally every other popular review system (yelp, google, facebook…) and display individual reviews with the chance for the author to respond to negative feedback?The fact that authors have to screengrab individual positive reviews to include them in their item descriptions, are unable to respond to negative feedback, and that each review – whether well thought out or utterly devoid of logic – counts the same toward the score makes me question whether this is the place I want to buy or sell themes.
Authors have complained since it was introduced over many many threads and have tried to gain traction with Envato to no avail. Envato have only ever stated that currently they have no plans to change anything and are simply monitoring things for the future.
You can basically read that as it will not change.
You need to explain exactly what you mean?
- In what way is it broken?
- What is the message?
- What did you upload?
- Did you upload the entire download without unzipping and following the instructions first?
- Are you sure you purchased a WP theme and not a HTML file?
- Are you using WordPress on your own domain name and hosting or are you using WordPress.com?
- If WP.com then no themes apart from those offered on WP.com can work with their hosted solution.
PS – no need to use ALL CAPS as that’s like screaming and yelling.
Sigh…. Another let down.
And regarding plugins. You say themes are only allowed to bundle premium plugins if they show a purpose for them. Explain how including 6 different sliders that all do the same thing have any meaningful purpose for the end user?
I’m going to state the obvious here.
Envato is a business and as such it will not price some of the products so they will not sell, neither will they stop this practice. It’s just business and that I can understand (to a point).
It’s a simple fact that an individuals goals are not the same as Envato’s.
Envato can sell 1,000 items from 1,000 authors, or 1,000 items from 1 author – they earn the same folks.
The real take-away from this is that everything stated in the response points right back at you the author to basically stop bitchin’ and do the same if you want to compete, after all it’s a marketplace.
They will allow whatever sells and boy do those MP bundled themes sell (right now). The long term effect on the industry, individuals sales figures and even the impression of ThemeForest and the products sold does not factor here as today is about $$ and tomorrow, yup you guessed it will be about $$.
If as time marches on this starts to reverse, sales go down, traffic slows because of too many people burnt with issues etc. then they will ‘adapt’ via a knee jerk reaction no doubt and then you will get some resolve. Until that day, it’s a dog eat dog world people.
Exactly the response I expected tbh.
You could just categories in WordPress or one of the many freely available portfolio plugins from WordPress.org – we have a portfolio plugin available on there that folks enjoy using and it’s very adaptable (and free).
BCC people. BCC.
However, thanks for the heads-up – that I do appreciate greatly.
It’s never made sense to anyone apart from Envato in all fairness. Right now they are simply useless for all concerned.
That’s actually a server issue so you will need to contact your host, not the theme author. Here is a link to the very first article using your error message supplied in your post in google – there are many more but this basically explains things you need to pass on to your hosting company so they can setup your server correctly:https://wordpress.org/support/topic/fatal-error-class-domdocument-not-found