@revaxarts don’t forget the question you will get re those who didn’t buy support with the item that return on month 13 and realize the $14 support pack is now a heck of a lot more!
You get a 1 star rating and you get a 1 star rating and….
The whole thing is a mess.
Thanks Envato for giving me that extra little push I needed!
I believe they quote 5-7 days, but it can take longer I’m afraid.
Horribly slow page loads from the USA today. 30 seconds plus 90% of the time.
It means that the max file upload set on your server is too low for what you are attempting to upload.
If it’s a theme, ensure you are not trying to upload the main zip file – unzip this and look for the documentation, it will guide you to the theme only zip file to upload.
If it is just the zip file of the theme, then you will either need to use FTP to upload to your server or request your server limit be raised by your hosting company.
Depends if the envato gpl honors the gpl3 license as you can’t swap or distribute under a different license as far as I know. Always best to ask the original developer directly to cover yourself.
Hello all! I noticed the page load issues a couple of days ago this week also, quite frustrating. Sorry to hear about all the frustration this has been causing and please accept our apologies for the site speed.
The only thing I’ve heard is that something new was deployed that affected page load times but it has since been rolled back. Page load time should now be back to normal however. If it’s not, please open a support ticket.I’ll share this thread internally however to the right people in case there are still some page load issues so it can continued to be monitored. Thanks again for understanding and sorry for the inconvenience this has caused.
Not sure what they did Scott but I can also confirm the site is slow, very at times, and also some previews once clicked just never load. Not sure there is any point all of us here submitting a ticket as they will just receive a flood of tickets for the same issue, on different browsers / OS and in different parts of the world. However I wanted to throw in my comment to confirm I have the same issue. It’s not as bad as the other week, but since the DDoS attacks it’s just never got back to loading snappy most of the time.
This problem comes from not only Woocommerce but also some other plugins that use is_ssl() function.
Yes but the original post mentioned ecommerce themes hence my reply being focused on the main plugin in Wordpress themes being woocommerce and it seems to have helped the original poster.