Understand. Thanks I appreciate it.
kingdog any update?
Ticket ID: HCL -212-93971
I submitted a ticket to support. Im pretty disappointed as I am a first time user on here. I purchased the theme yesterday and still dont have access to it.
I see you are on staff there. Is there any way that you and expedite the support ticket?
My account shows $0. When I was purchasing the theme, I was given the option to pay through Paypal or deposit money into my account then purchase. I opted to pay through paypal. Where would my money have gone since i received confirmation both from paypal and my credit card.
I am not showing any files in the Downloads drop down.
I do see what you mean my the buyers badge.
No got a confirmation email from Paypal saying that I sent payment to Envato. I also got a confirmation from my Credit card saying payment was charged to Paypal.
Would I get a buyers badge if I purchased through paypal?
I am new to themeforest. What is a buyers badge? Could I have bought the theme without a buyers badge? This is the only account that I have.
I just purchased the In Focus theme through paypal and received confirmation from them but I dont see the theme associated with my account so I can download it. Am I missing something?
How do I access the theme for downloading after purchase?