Howdy folks, I have just finished converting one of my templates to Bootstrap3, obviously there is a considerable amount of code change etc. I am a little concerned about my previous buyers and their sites. They will basically have to recode if they want to continue with any future updates.
I was wondering what people do to help their buyers make the transition?
Not one birthday wish? Feeling sad….
It’s my birthday on Wednesday so I thought I would share something that is close to my heart.
If you would like to say ‘congratulations’, that would be great but what I would really like most of all is for you to take a trip over to https://peacebypiece.animalsasia.org/home read the article and then please make a donation to this wonderful cause.
Thank you.P.S you can also make a Paypal donation at: https://www.facebook.com/AnimalsAsia/app_208195102528120
If it’s not anonymous (which I think all new reviews since they pushed this) then I go to the user’s profile and see if they’ve set up the contact form or entered a Twitter username. I hate when someone’s not happy with what they’ve purchased – especially if they’ve never even asked for help. 9/10 times it’s something very novice/mundane that takes one moment to point them in the right direction.
True, I did that and there wasn’t a contact form. I’m quite annoyed as it’s a simple fix and it’s brought down my average ratings for my new template which has made it to the top sellers list for two weeks running!
I always go above and beyond the call of duty to help but I can’t this time and I’m left with a two star rating for ‘poor documentation’ even though it’s very well documentated and other purchasers have said so!
Oh well, ho hum!
Now i’m rather annoyed that I can’t contact a poor reviewer! Grrrrrr…............. They left a bad rating for a problem they had although not once did they ask for help!