Posts by jqx1991

3 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
jqx1991 says

I’ve tried everything what has been suggested here and still have the same problem… Submited another Envato Support ticket and I hope at least this time to get an answer…

You can try as I did,changing for another credit card.Hope it will help you.Or purchase it days later,until the Envato payment system get normal.

3 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
jqx1991 says

The problem has been solved.I just tried another credit card for the payment and it went smoothly.Maybe my previous card has something wrong.Now I am waiting Paypal to refund my payment,as I tried it three time and it gave me three failure information… Thanks for all your suggestions and earnest.

3 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
jqx1991 says

Everytime I click buy theme via paypal ,everything is OK .But after finishing it,themeforest gives me an information that “the deposit was unable to be processed by PayPal”or”theme … was unable to be processed by PayPal”.What is going on?

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