Posts by kotofey

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says


It amazes me that people fuss over $10 more for a theme that took hundreds of hours of development time. But these same people don’t think twice when spending $50+ on a restaurant dinner.
Too true. They may even be thinking…”This means one less restaurant dinner this month.” LOL .

^ LOL

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

Like: “I give one star to “Photo of ducks” item because it has ducks and not horses as I believe it had. There are no horses in this photo! Author is a scam, I want my money back!”

True story :D

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

A lot of authors sell their work, along with support, for the same price as authors who effectively offer no support, or very limited support – is there not room for this?

Can you clarify what is “support” and “limited support”? Just want to know what this for you as buyer. Which difference? An examples? :)

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

^ I don’t think so. Or it’s was a very big luck to see this changes in one minute (I mean one buyer gave a rating in the same time when other buyer changed his rating :)

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

Hi all,

It’s can be a weird, but one of my themes has a 5 stars rating (in any case before it’s happened). Today one of a buyers gave a 5 star rating to this theme and the overall rating become…..4 star. He send me a screenshot with this and I can’t understand how this possible.

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

Check my portfolio ;)

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says
@electronicpakrat
but posting a link or two isn’t really “work” IMO

Yes, you right. I don’t tell that I don’t helping a customers with this queries. But if you getting more than 20+ queries with this question it’s really can killing you. My post was a cry from the heart ;)

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

You can offer support for a lot of issues. And if you solve all of them, even small changes to the theme, some come back for more and more and more. I have some cases with 100+ posts on the forums and 99% not related to any issue that the theme has. What do you say to that?

^ +1

Good support – it’s helping a customers with the theme (as is). For example, if user don’t know how to insert an image, setup a gallery, also make a minor changes (like a font size, background color and so on) – he can request a support. But sometimes buyers ask answers for a queries like: “How can I create a new post type”, “How can I add my own template?” and so on. Hey guys, it’s not seems like a customer support. I’m not a free infocenter. Some buyers understand this and asks how much this will cost.

Dear buyers, don’t confuse a real customer support with a tasks for freelancers.

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

@WPExplorer +1

110 posts I know Chuck
  • Elite Author
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Envato Studio (Microlancer) Beta Tester
  • Europe
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
kotofey says

ko100fey at gmail dot com Thanks!

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