The templates you have mentioned are not for sale anymore.
Those belong to Answer.A talented author who does not work for videohive anymore.
Follow this :
Let’s get specific > Buying and licenses > I need help with something I have purchased > I need help downloading a purchase
Fill in the rest as it describes like your name and username and add the link of the purchased product to relevant URL.
Envato will get in touch with you.
Can you please be more clear.
How did you purchase the product?
Do you see some changes in your envato credits?
I have request some staff reply hopefully they will get in touch with you asap.
You have to resubmit all the files you have updated with the new one.
So in your case all of them.