Posts by lenerway

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Hi Richard,

The templates you have mentioned are not for sale anymore.
Those belong to Answer.A talented author who does not work for videohive anymore.

Best regards.

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Follow this :
Let’s get specific > Buying and licenses > I need help with something I have purchased > I need help downloading a purchase

Fill in the rest as it describes like your name and username and add the link of the purchased product to relevant URL.

Envato will get in touch with you.

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

As I said I request a staff reply so they will take care of this situation.
You can open a ticket to get in touch with envato.

You can also contact the author from his profile page maybe he can help you delivering the product after checking your purchase.

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Can you please be more clear.
How did you purchase the product?
Do you see some changes in your envato credits?

I have request some staff reply hopefully they will get in touch with you asap.

Don’t worry.

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Hi Dagmar,

All your purchased products can be seen here.

Best,

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Please add a “view as desktop mode” to the bottom or something
+1
149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Hi satforce.

You have to resubmit all the files you have updated with the new one.
So in your case all of them.

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Good news!

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

No it will not of course if it’s good enough.
Just write the info in your products description clearly how it works.

Here is a similiar project.

Good luck.

149 posts
  • Made it to the Authors' Hall of Fame
  • Had an item featured on Envato Market
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
+3 more
lenerway
says

Yes you can do that firestarter88.

by
by
by
by
by
by