Posts by lidplussdesign

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says


is an integrated support system planned too?
Good joke :)

freshdesk or zendesk on your choice with an integrated API (purchase code verification) for free :sarcasm:

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says

@andrewfreeman Can I ask you something? Have you ever made a theme yourself, and then updated it and supported it for a few years? The same goes for anyone else in your decision-making team. I’m sorry, but by reading your and your staff’s responses, I see that you have no idea what is involved in making, maintaining, and supporting your items. So how come you are not asking us to cooperate with you on such a decision? Your team seems to know the business side of selling items here, but we know the other side, the one that you need to take this marketplace further. I really feel this will be your fall in the long run; that is, you not willing to cooperate with us authors, who are the main asset behind your company. Truly disappointing, Envato.

Estimated time reply 2 weeks – Envato rules :sarcasm:

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says

Hi Guys,

We shared our decision on paid updates/annual renewals earlier on in the thread, as well as in previous threads on this topic. For anyone who missed it, we won’t be introducing paid updates.

Here’s a recap of the main reasons why:
  • Authors update items in many different ways…some only do basic updates and security patches. Others try to continuously add value through new features. Some do both and everything in between.
  • Buyers are fearful of having to pay for a basic updates/security patches in the future and some have said they would not buy that item if they had to, meaning the author may not get the sale in the first place.
  • To get around this, we’d need a major/minor versioning system – major for value-add updates (possibly paid) and minor for basic/security patch updates (possibly unpaid) – this would add a lot of complexity and considering that authors update in very different ways would be hard to manage.
  • We consistently hear support is a significant ongoing cost for authors that is mounting with time so we want to address this as a priority but not rule out addressing updates at some point in the future.
This is a decision we reached after months of discussions, research and analysis. It’s a very fine line between improving sustainability for authors and remaining competitive. If we get this wrong, we risk losing buyers — and this risk is very real. As an example, just last week we had one of our big buyers contact us to let us know that they had started looking outside Envato because of the discussion here around paid updates – and he’s not the only one who has expressed concerns. Taking everything into consideration, we feel the proposed model is in the best interests of our entire community.

I’m sorry guys, i feel myself in kindergarten.

We are speaking clear about “annual renewals”, it looks you absolutely don’t understand how why authors do the updates for their themes, the answer “THEME COMPATIBILITY”

Buyers will purchase annual renewals because they need compatible theme with latest Wordpress software and ecommerce plugins.

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says

+1 to annual renewals

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says

Is there v2.4.2 version with option to update the plugins?

Thank you

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says


Hello Stephen,

Yes but v2.4.2 doesn’t have “updating” feature to update the plugins and there is not any alternative except this forked 2.5.0-alpha-custom version.

Does it mean Envato reviewers will not approve the update with this (2.5.0-alpha-custom) version?

Thank you

Hi lidplussdesign,

Yes 2.4.2 is the recommended version for now. I believe that 2.5.0 will be out within a month or so, so it would be best to use 2.4.2 now for the security and bulk install fixes, then update to 2.5.0 once it’s stable.

Cheers, Stephen

Thanks for your reply!

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says


Is it safety to use version: 2.5.0-alpha-custom https://github.com/duckzland/TGM-Plugin-Activation

Can anyone to confirm?

Thank you

Hi lidplussdesign,

You should be using 2.4.2 of TGM PA.

2.5.0-alpha-custom is alpha software (ie not even beta). There are likely to be issues that need to be fixed etc before the final release and it can’t be considered stable.

Cheers, Stephen

Hello Stephen,

Yes but v2.4.2 doesn’t have “updating” feature to update the plugins and there is not any alternative except this forked 2.5.0-alpha-custom version.

Does it mean Envato reviewers will not approve the update with this (2.5.0-alpha-custom) version?

Thank you

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says

Is it safety to use version: 2.5.0-alpha-custom https://github.com/duckzland/TGM-Plugin-Activation

Can anyone to confirm?

Thank you

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says

AdminDesigns, we know about this plugin, it’s not the solution for us we need verification before registration.

Thank you

86 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has referred 10+ members
  • Has sold $250,000+ on Envato Market
+5 more
lidplussdesign
says

We have tried ticsky, it doesn’t have all options we need, we want to have knowledge base, docs and support center in once place.

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