LubosVolovar saidI share your thoughts +1
Let’s change the WordPress theme requirements – after hundreds of angry/reasonable messages from authors – ok we will move phase 2 to a later date.
Let’s change our support policy – after hundreds of angry/reasonable messages from authors – hmm, we will need more time to do a further investigation.
Let’s change our market model / VAT / taxes policy – after hundreds of angry/reasonable messages from authors – need timeout, will get back to you maybe later this month.
THe problem with this is the majority of businesses in the EU are not vat registered (I am not) as it’s a lot of hassle,and in the UK authors don’t have to be registered till we sell £70k / $140k per annum, basically this is just a (upto) 20% increase in fees, also authors then need to calculate and pay our vat bill per month, but as FinalDestiny said, we don’t actually sell anything so this will get complicated.
If the author is the seller then we need to know the following for every sale:
- buyer name - buyer address - buyer vat number (if applicable)
An author will then have to record every sale they make and mark it as vat applicable or not, for someone like themepunch selling thousands per month then it’s going to add a lot of time to their day to do all this.
If the author isn’t VAT registered then they can’t charge it (in the UK), so if I was to want to sell items on here I would have to become VAT registered which then means I would need to do it in my freelance business, which then adds another 20% to my customers. Will there be a system in place to manage this? If there isn’t then the author and you (envato) could be breaking the law in multiple countries).Collis you’re trying to position envato as a mediator in a sale but it’s rubbish, the authors receive a commission for any sales, so you are the ones who need to pay the VAT and also sort the accounting issues out, don’t try and palm it on authors who mostly are single authors with limited income.You’re going down a very slippy slope as this will have massive repurcusions for the small part time authors.
ThemeFusion saidI’ve opened a thread regarding that more than year ago, but nobody from Envato stuff ever joined our discussion. I completely agree with the above. The current system basically forces us to push new themes in order to make money.
GravityDept saidCan we get a response on this from staff? I know they’re very reluctant but one year of update and support for $58 is enough of a value?
UBLThemes saidI’m just wondering why would you want to opt out from this if you can get extra income through support? I mean, you are still providing support anyway, indefinitely but free of charge.
What happens if we opt out of this, but still support on our sites, legally you can not stop us from doing this, so our question is how can you stop this from happening?
I don’t want to charge for support. Support should be free. The limits need definition.
I do charge for customizations. I think authors/buyers have little to no issues with this.
I want to charge for updates. Paid updates scale as a service because they’re don’t restrict my time.Updates are much more valuable than support a year after purchase. If I’m going to charge customers beyond the initial purchase, I want to charge for what provides the most value to them and me.
Please clarify, what does “Entrances” column show?
And as expected, although asked not to lock it, the topic announcing our open letter to Envato, has been locked and dismissed in the name of keeping things “centralized”. Very bad practice! It was the reason I chose to publish on Medium as forum topics get locked and buried while comments get lost in so many pages on hot and important topics like this one. So, fellow authors, please forgive me if I repost this link so that maybe enough people read and share (the link and their own views), enough to maybe actually make Envato finally give up listening and start a meaningful dialogue!
Thank you everyone!Alex
DanThemes saidHi there…as part of making support expectations far clearer to buyers on Themeforest and Codecanyon, we don’t think its a good idea to allow opting out.
Enabled saidAny response to this one?
@collis, what about an opt-out button? A lot of authors have asked about this! Can we have an official response to this, please?
You don’t think, but we do, we have 70%, you have 30%. You want business, do business, don’t play this stupid game. And I don’t give a damn about the support expectations you might think fit, it’s not your items, it’s not your support, expectations are set BY ME and not BY YOU.
I’m wondering if the guys at Envato are trying from all their power to ruin this marketplace. They’re doing a great job so far.I don’t care what Envato will say, I will still do support on my OWN TERMS. They can soft-reject and remove my items so I can search something else, along with tens of other elite authors. If that’s what they want.