Posts by lollum

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says

Why anyone at this stage would be hoping to change Envato’s mind or wait to see if things work out to benefit authors I think is a waste of time. Honestly, how long have you waited for a clear response on things? Months! How clear are they. They are not! Did they already implement the things you are contesting? Yes they have! Will they change their minds? Nope it’s their business plan already put in to action so far.

+1

You’re completely right.

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says





Same here in france, invoices are NOT valid without full address, VAT etc… when this will be fixed? How can I contact the buyers to get the proper informations?

How about going to an accountant and stop searching Google? I’ve spoken to an author from France yesterday ( will leave him anonymous ) and he said it’s perfectly legal you just need to consult an accountant, I believe his father is one ( an accountant )

Seriously guys… enough with Google! :D

Sorry, but (at least in Italy) you need my full address, my VAT, my company name, an ordered invoice number, in my case also the “REA” number (which is the code of my commercial activity). And the full name of the client, the address, and the VAT number if the client is a company.

And just for reference, why we insist for the number order? Because we need an ordered number of our invoices, not an ordered number of the Envato invoices. Now in my statement page I have these two invoice numbers: IVIP6557 and IVIP7133. These numbers are not consequently. And where is the problem? That’s simple, for example one day I can create a fake invoice with a number of IVIP7132. And yes, this is called “evasion” in Italy. And probably also in other countries.

Ha! I’ve not searched on google, I’ve spoken with my accountant.

Yeah, regarding that, really sorry to disappoint you, but I spoke to authors / friends from France, Italy and Germany and the Netherlands. And all 4 countries allow invoices with NO full address. And if I’m not mistaking, my colleague from Germany sort of anticipated this and spoke to his accountant before things went live, and they said the same thing I said over and over again… Get a better accountant.

Every country, has custom business models, that can adapt to any type of business. As long as you’re declaring an income, they will GLADLY find a way to tax you for it! :)

I’m stepping out! Cheers guys! I’m going to shut up now, because I’m clearly saying the same things over and over again with no avail.

Hi,

I don’t need a better accountant. This is the official law in Italy and you can read it here (from the official website of my country, Italy):

http://www.gazzettaufficiale.it/eli/id/2012/12/11/012G0239/sg

e) ditta, denominazione o ragione sociale, nome e cognome, residenza o domicilio del soggetto cessionario o committente, del rappresentante fiscale nonche’ ubicazione della stabile organizzazione per i soggetti non residenti;

Translation of “residenza o domicilio” = full address.

Sorry, you can talk with all your friends. But in the same time I can read and understand the basics terms of the invoices of my country.

But ok, you can still suggest to Matteo Renzi (the actual primer minister) to correct the law because your friends are saying a different thing.

And seems that in England it’s the same:

https://www.gov.uk/invoicing-and-taking-payment-from-customers/invoices-what-they-must-include
46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says




Same here in france, invoices are NOT valid without full address, VAT etc… when this will be fixed? How can I contact the buyers to get the proper informations?

How about going to an accountant and stop searching Google? I’ve spoken to an author from France yesterday ( will leave him anonymous ) and he said it’s perfectly legal you just need to consult an accountant, I believe his father is one ( an accountant )

Seriously guys… enough with Google! :D

Sorry, but (at least in Italy) you need my full address, my VAT, my company name, an ordered invoice number, in my case also the “REA” number (which is the code of my commercial activity). And the full name of the client, the address, and the VAT number if the client is a company.

And just for reference, why we insist for the number order? Because we need an ordered number of our invoices, not an ordered number of the Envato invoices. Now in my statement page I have these two invoice numbers: IVIP6557 and IVIP7133. These numbers are not consequently. And where is the problem? That’s simple, for example one day I can create a fake invoice with a number of IVIP7132. And yes, this is called “evasion” in Italy. And probably also in other countries.

Ha! I’ve not searched on google, I’ve spoken with my accountant.

Yeah, regarding that, really sorry to disappoint you, but I spoke to authors / friends from France, Italy and Germany and the Netherlands. And all 4 countries allow invoices with NO full address. And if I’m not mistaking, my colleague from Germany sort of anticipated this and spoke to his accountant before things went live, and they said the same thing I said over and over again… Get a better accountant.

Every country, has custom business models, that can adapt to any type of business. As long as you’re declaring an income, they will GLADLY find a way to tax you for it! :)

I’m stepping out! Cheers guys! I’m going to shut up now, because I’m clearly saying the same things over and over again with no avail.

Hi,

I don’t need a better accountant. This is the official law in Italy and you can read it here (from the official website of my country, Italy):

http://www.gazzettaufficiale.it/eli/id/2012/12/11/012G0239/sg

e) ditta, denominazione o ragione sociale, nome e cognome, residenza o domicilio del soggetto cessionario o committente, del rappresentante fiscale nonche’ ubicazione della stabile organizzazione per i soggetti non residenti;

Translation of “residenza o domicilio” = full address.

Sorry, you can talk with all your friends. But in the same time I can read and understand the basics terms of the invoices of my country.

But ok, you can still suggest to Matteo Renzi (the actual primer minister) to correct the law because your friends are saying a different thing.

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says


Same here in france, invoices are NOT valid without full address, VAT etc… when this will be fixed? How can I contact the buyers to get the proper informations?

How about going to an accountant and stop searching Google? I’ve spoken to an author from France yesterday ( will leave him anonymous ) and he said it’s perfectly legal you just need to consult an accountant, I believe his father is one ( an accountant )

Seriously guys… enough with Google! :D

Sorry, but (at least in Italy) you need my full address, my VAT, my company name, an ordered invoice number, in my case also the “REA” number (which is the code of my commercial activity). And the full name of the client, the address, and the VAT number if the client is a company.

And just for reference, why we insist for the number order? Because we need an ordered number of our invoices, not an ordered number of the Envato invoices. Now in my statement page I have these two invoice numbers: IVIP6557 and IVIP7133. These numbers are not consequently. And where is the problem? That’s simple, for example one day I can create a fake invoice with a number of IVIP7132. And yes, this is called “evasion” in Italy. And probably also in other countries.

Ha! I’ve not searched on google, I’ve spoken with my accountant.

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says

Hello Collis,

Hope you can answer a simple question.


(1) As a platform, can we:

(a) Speed up author payments Yes, we’re working on that. Last year we rolled out the first iteration of express weekly withdrawals, starting with larger authors. We’ll be generally working to streamline our withdrawals system over the next twelve months.

(b) Remove the exclusivity obligations and have a fixed single fee We don’t have any plans to change the exclusivity system or fee structure.

(c) Help authors create their own bundles Yes, we have been looking at new bundling possibilities with new team we created recently to work on this area.

(d) Let authors control prices We’re always thinking about what the right commercial approach to pricing is. On Envato Studio we created an alternative pricing paradigm using pricing bands. However we don’t have any plans to change pricing on Envato Market at this time.

This means that we can’t decide our terms and according to this legal document you are the seller (page 24, section 3.4.2).

http://ec.europa.eu/taxation_customs/resources/documents/taxation/vat/how_vat_works/telecom/explanatory_notes_2015_en.pdf

But please, I really need an answer to this question:

How can you prove that you’re not the seller?

Anyway, there’s no problem for me. I’ve already contacted my consultant and I will send a private letter ruling to the governmental agency of my country (Italy). If they will say that is ok, I will continue to invoice Envato every month when I receive the money. And nothing else.

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says


Who will “earn” the VAT? Envato or the author?
I think the government will “earn” the VAT. :D

Obviously :D

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says

Hi Collis,

Thank you for the post.

But what does it mean for EU authors? Who will “earn” the VAT? Envato or the author?

That’s important for me, because I live in Italy and I have to declare (as well of the incomes of course) the debit VAT. If I receive this VAT, then I will need to pay this VAT deducted by the credit VAT (if I buy something I pay for the price + VAT, that’s the credit VAT).

Benito

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says

Ok, I will try to give my suggestions..

Scope Of Support

  • Answering questions
  • Fixes for bugs
  • Updates for WP and 3rd plugins advertised

Out of scope

  • Customizations services. Requests like “I want to move the element X”, “I don’t like the style of the element Y”
  • Installations services if the problem is not related to the theme
  • Help/compatibility with 3rd party plugins and help with included 3rd party plugins
  • Hosting issues
  • Answering questions of 3rd included plugins. Most of my themes are WooCommerce compatible, and the 90% of my tickets are related to answering questions of WooCommerce. “Is this possible with WooCommerce?”, “How to add a variable product?”, etc.

* Most of the problems are not related to the theme and checking the website/plugin with the default WP theme can point the user that the issue is in his installation. About the 50% of the time I ask the user to switch to the default WP theme and the issue persists. A note regarding this point to the user (somewhere in Themeforest) can be really useful.

Fair use of support

Some days ago an user opened three tickets for the same problem and post a comment here in Themeforest. In 10 minutes. He was unable to import the XML because he had a limit on the upload_max_filesize parameter. Again, an hosting issue.

Some users are not polite. I’m just asking for an “Hello” and a “Thank you”.

I have some users with 30/40 tickets in two months. Tickets, not requests. Most of those tickets contain 5-10 questions/requests.

My request

Please make these rules clear for the buyer. A buyer needs to know what it’s included in the support before to buy the item. Maybe adding a popup or something like that during the purchase. Please, we don’t want to write thousand of comments/tickets per month explaining what it’s included or not.

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says

How is making it public not helpful for anyone?! You can’t tell me when you see a rating on an item you want to purchase, you have never read through the comments to figure out why someone rated it so. There is no point to a rating system if all it is numbers. If I wanted to, I could leave a 1 star rating for every item in my downloads page and enter a ridiculous statement into the “required” comments section like “12345” and there is nothing that author could do. How is that fair to anyone, the author or potential buyers?!

Quite frankly, this is such a ridiculous debate they should just be removed altogether. I will never understand why authors and buyers alike are so afraid of the rating system being more fair. It works everywhere else doesn’t it or do you complain to other online stores too?

As an author I want more freedom. Just because YOU might rate fairly, doesn’t mean everyone does. As a buyer, if someone wants to counter my rating, let them! I will either stand strong by my opinion or admit I am wrong. There is nothing wrong with that.

+1. Yes, I agree with you.

46 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
lollum
says

Public ratings are a bad idea, but giving authors the ability to communicate with the person who left the rating ( reply to it and get an aswer back in order to improve ) is something really really really needed!

Why do you think is a bad idea? I’m just curious, because I can’t see anything bad in a public review (like Amazon, etc).

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