Thanks Bakircius for your reply. This isn’t my day. Another 1 star rating because model is not included. Same file has been rated 5 stars once few weeks ago. I write “model not included” on the preview image, file description and help file(in wich one i provide a purchase link). It’s not possible to have a bad rating for that. It can’t be more unfair. What’s the point in my case of the new rating system if i still can’t comunicate with the customer? I’ll tell you: in my situation, POINTLESS. Tell me if i’m wrong, as i maybe overreact.
Hi folks ! I had an unfair 1 star rating on one of my flyer : This is what the customer wrote to justify it:
“Why would you add and include the information for a photo that is from a completely different site?! Also it is not so easy to edit the text”
As far as i know, i’m not even obliged to link the model. It’s even a plus that i provide the purchased link in the help file. I found that model so great and was not available in Photodune. So i purchased it in another site. So the given reason can’t be justified.
In this file , all the text is editable through smart object. Isn’t that easy?
What can i do to have that rating removed? Thanks in advance for your reply guys! .
Congrats and welcome! Best is yet to come!
Travelling is my life. Full time professional sailer around the world for 13 years. It’s actually offshore that i have dedicated my time designing. Decided to settle down to build a family 2 years ago, i’ve been successful on making my passion a profession. Thanks to everybody who crossed my path and made this possible!
your work is amazing, you deserve it all! Bravo!