support (simple questions) are not a problem. Updates are, keeping your product up to date, especially when you’re using third party plugin like admin panels for WP themes.
My questions: 1. Will I be able to opt-out at any time? E.g. my theme sells good now, I opted-in. Year passed, my theme is not selling anymore, let’s say 2-3 times/month, I want to opt-out and not to be obliged to provide any big updates right away (because paid support will force this on me). Am I able to resign from paid support feature? 2. Will there be any message that author do not provide support if you’re not opt-in? Or there will be only message to buy a support package?
What I don’t like in this all paid support thing is that I will be obliged to do something in a couple days. Especially when it comes to updates, they may take some time when you’re one man army and everything by yourself.
just small question to the Envato Team: would You guys consider something like automatic updates for elite authors? I think that was mentioned some time ago.
I have to say that when WP 3.9 was released reviewers did amazing job with accepting updates. Literally 5-10 min after uploading it was accepted.
But the question is: is it really necessary for authors that are here for couple years and are reliable to wait sometimes a day to get some minor css fixes or plugin updates accepted.
And honestly I believe that reviewers have better things to do than checked 3 lines of css if any of the updates from elite authors are reviewed.
Silence – Premium HTML Theme http://themeforest.net/item/silence-premium-html-theme/1038401
Acumulo HTML – Modern Business Theme http://themeforest.net/item/acumulo-html-modern-business-theme/3214988
EugeneO nailed it.
WPWiseOwl You should read FAQ again. Exclusivity means that you can’t sell the same item elsewhere. Eg. You have theme1 and theme2. You are exclusive author and You can sell theme1 here and theme2 elsewhere without loosing exclusivity. You can’t sell theme1 here and in other market (same with theme2).
And if Envato will accept second version (eCommerce) it should be treated as a different item.
Well, from what I can tell based on items here, advanced WooCommerce support can be done with creating couple custom templates for shop and couple custom functions.
I’ll repeat myself: if eCommerce version will be accepted it will be treated as a different item (like html and wp are), so it can be sold elsewhere.
So if I will be able to sell e.g. WooCommerce version of standard theme here as a separate file it also means I can put it elsewhere without violating license agreements even if I’m exclusive author right? At the end these are two different themes.
Will ‘anonymous’ be changed to actual user names?
Awesome. I waited for this for a long time
I like what Jonathan and GravityDept said.
Another thing what I would like to see are ratings from all buyers (not only the 3,2,1). Simple message will do, like: Jon Doe rated Your item BleBleBle 4 stars. Or something even simpler. Also addition to answer them with email or something.
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I have to say this: it’s not even funny anymore.
I believe a lot of authors would find this useful. There are a lot of low ratings because of misunderstanding of the documentation or refusal to do some custom changes for free. And to be honest the reason they will give to Envato staff can be as random as you can get, it won’t prove anything. Here is an example:
You will help your client 3 times with some small issues/changes that will take you maybe couple minutes. On 4 time he will ask you to do some custom change for your theme that will take you 30-60min. You will refuse to do this and he will give you 1 star rating and will tell Envato staff that you’re not giving proper support for your product etc.
After this I can do nothing about it, I can only guess who gave me that 1 star, I’ll never be 100% sure.