Posts by michaeldale

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

@dtbaker +1

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

Is not a matter of ignoring but this is Ticksy’s thread and we are discussing about problems we’re having. You should open your own thread describing the service. Would be surely more correct

I thought my last post was on topic! haha. I am serious about maintaining Ticksy with another author (or just my company).

All depends on cost.

I think Ticksy fills a good niche. Bluetrait has been really popular with larger non-envato authors, but not so much the < 10 staff users, I think both products can easily exist.

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

I doubt anyone wants to deal with me, but I still have capital, cloud infrastructure and developers that could help this platform move forward.

I would be happy to go in with another author to maintain and develop it separate from our existing system.

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

Oh and @michaeldale, totally unprofessional. :notfunny:

Well we can agree to disagree. I would never charge clients for a buggy unsupported application, that is unprofessional.

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

Sorry not trying to hijack, we had an account with Ticksy too, just needed something stable, which is why we moved to our own system.

Does Ticksy do email download & replies yet? That was the main thing we needed.

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

I don’t really like the light blue, I find it is hard to read. The rest seems okay but doesn’t really change anything. Why not go straight to a responsive design, I don’t understand this baby step “upgrade”.

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

Hey everyone!

Today we are excited to announce two major changes.

1) Forums! We have added a new plugin that allows you to run your own forum within Bluetrait.

2) First user is now free! Yes that means you can now run support for your items completely free, and if you ever get more staff members you can easily upgrade.

http://www.bluetrait.com

=======

We have also decided to extend the coupon code for 50% off (for the next 2 weeks). Just sign up with the code and get 50% off. You can apply the code straight away and continue to use a free account, if you ever need more users then you can add them for 50% off. More info: http://web.appstorm.net/general/sponsors/thanks-to-our-sponsor-bluetrait/

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

Hey Guys,

Just a quick update. We have been working very hard on the next release, although unfortunately it won’t be ready until early Feb.

We have some massive new features (forums!) coming and a new (awesome) price point for single user accounts.

I will have some more information in a week or two once the final testing has been done.

We’re really excited for the upcoming release.

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

Hey WebSmacker,

I’ve gone and changed the transfer ticket icon and added tooltips for the ticket icons as suggested.

I’ve just pushed this to the saas platform so all sites should be updated now :)

Michael.

156 posts
  • Australia
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
michaeldale says

Thanks for looking again! No major updates yet, we have some plans for early next year.

We’ve had some really great feedback from many clients, none have mentioned the forms are hard to follow, so I am interested on getting some specific information from you.

I agree that the two buttons on the grid are too similar and don’t have any tooltips, this will be fixed in our Jan update (which we are also planning to release branded domain support).

It is such a new product so we will continue to push out updates quickly, I’m really looking forward to some of the other updates planned for Jan.

WebSmacker is there a killer feature that you think you would need? For example we are looking at adding a Forum feature for clients to chat with each other, we use this feature for out own internet products and it works well.

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