Posts by michellerobinson

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
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michellerobinson Envato team says


Hi all! I remember some time ago there were problems with search and the authors were welcomed to post any problems they saw (with particular examples). Today I tried searching some of my own items and found that for instance if I type ’... mockup’ different items show up than if I type ’...mock-up’. This was a surprise for me since now I have to think twice before naming my items. And It didn’t matter what I’ve put as tags or in description. In one case my item showed up and in the other one, it didn’t.

This doesn’t seem right since only one symbon in the name is different.

Should I open a ticket or can anyone from the staff help me here?

Thanks!

I’ll pass that on and make sure it gets looked at.

Seems like something we can address with the way the search terms with hyphens are analyzed.

Thanks @madlep @amris

@amris – we are looking into adding this into our synonyms list which will go someway in addressing this issue, I’ll let you know when this has been updated. Please let us know if you find any other issues like this.

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
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michellerobinson Envato team says

I think there is something broken. If you search something and then choose “sort by sales” and click to go on the next page, it changes to “best matches”. Its unusable now!

We’re working on this at the moment – we’ll have a fix out as soon as possible

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
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michellerobinson Envato team says


What was the item purchased?
anything, but it’s probably the same issue here: only 50% of users get the new stuff http://codecanyon.net/forums/thread/new-features-simplified-search-and-browse-ui-new-feedback-tool/121643#980440

The purchase pages should be 100% live – we are just testing different designs. I’ll look into why it’s not working for you.

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson Envato team says

I still get this :( \\

What was the item purchased?

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
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michellerobinson Envato team says

We rolled this out to all Marketplaces now so every purchase should be taken to a purchase page. We’re are also testing out a few new designs – hope you like them!

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
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michellerobinson Envato team says

I tried to search a topic up to the #3 page and seem it doesn’t exist. I thought it’s happened to most of authors here, that “short by date published” portfolio is not accurate. The old items come in top, and looks random.
Any official confirmation about this?

Thanks for pointing this out – we are looking into it and will let you know when we have a fix.

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
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michellerobinson Envato team says



HI Michelle! any updates on our badges :P
Still working on it – getting a bit closer – hopefully soon!
Thanks Michelle :):):)

Your badges have been awarded now :) thanks for you patience!

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
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  • Has collected 10+ items on Envato Market
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michellerobinson Envato team says


The comments sorting issue has now been resolved – thanks for your patience.
G’Day Michelle! Is the fix deployed yet? Still seeing comments in random order:

never mind! seems to be working now :) cheers!

Great – was about to ask you to double check as it’s working fine from our end :)

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson Envato team says

HI Michelle! any updates on our badges :P

Still working on it – getting a bit closer – hopefully soon!

michellerobinson
michellerobinson Recent Posts Threads Started
49 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson Envato team says


1.Please revert the comments sorting!!! I want to read new comments firstly, not old comments. Always select first page for reading new comments – it is uncomfortably. 2.Why filter is constantly updated? I choose All comments, then look some other pages of my profile and when comeback to Dashboard – filter stay in Unread comments position. :x

i still have this problem !!!, any new update to fix that ?

thanks

The comments sorting issue has now been resolved – thanks for your patience.

Regarding the filter behaviour. This was existing behaviour, it was not changed by the new comments search dashboard. Moving to other pages defaults back to unread comments with a link to all comments. I understand this may not be an ideal experience for some people but it is not a priority for us to change this at this time.

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