Posts by michellerobinson

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
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michellerobinson
Envato team
says

Hi, if someone selects a category (e.g. Wordpress) and then selects more than one tag (e.g. Responsive and Simple), clicking on page 2 etc of the results causes a Page Not Found error. Hope this is resolved soon. Thanks!

Thanks for picking this up, we are working on fixing it.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
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michellerobinson
Envato team
says

When I choose *Magento” category and “Top Seller”, it shows only 4 items. Are you aware of it?

Hi SW-THEMES – I’m not seeing this happening, can you confirm are you selecting the Magento Category then sorting by Best Sellers?

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson
Envato team
says

Hey Folks,

We recently invited seven Melbourne-based users to our headquarters, and watched them as they tried to find items on Envato Market. These sessions were extremely valuable for us, giving us the chance to note down all the rough edges of the search experience. Some were things we’re already aware of, but we also gained some new interesting insights, especially about search filters.

We’ve put everything in a big TODO list and today we’re releasing the first update to the filters and facets presentation, aiming to smooth out the experience of refining your results. We will be switching this on today for 50% of users and ramping up to 100% over the next day.

Take a look at them in action: http://themeforest.net/search

Check out our blog post for some more info on the work involved and some other related things we’ve been doing.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson
Envato team
says

Thanks everyone for the feedback, some good ideas here!

Just to reiterate what Jordan has said, this is a step in the responsive journey. We know it’s not a perfect solution but it is a step in the right direction. The Item Page is obviously a very important page and not something that we can just change overnight, but we are considering all options for how to continually improve the item page and the overall experience of Envato Market for both buyers and authors.

We encourage you to continue to leave your constructive comments and questions and will endeavour to answer them. We are about to have our weekend so we won’t be able to get back to you until early next week.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson
Envato team
says

I am viewing on mobile, it looks and seems to work much better now! But I couldn’t find the forum section easily. How do I navigate to the forum section immediately from the responsive layout on mobile?

p.s. I can imagine there will be a responsive forum section later on, though.

Cheers

Thanks for letting us know – this was an oversight – we are looking into it and will update you when we have a fix for this. We’re working through the site piece by piece starting with the key pages and we’ll consider the forums when these are done.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
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michellerobinson
Envato team
says

Any chance to start seeing this kind of options on author portfolio page(s)? Any update on this? :)

Hi Urbazon, as part of the new search filters & facets side panel piece of work we actually rebuilt the search pages so that it was more flexible and robust and would allow the faster delivery of new features. In order to put these on the portfolio page a little bit of work in migrating and redesigning that page to work with our current search pages design is required. We’ve started this work but are a little way from completing it. We also have a lot more we want to do on the main search and browse results pages to add more useful facets, make them easier to see and use. In short, it’s something we are looking into and know would be valuable, but can’t confirm when or if it will be delivered just yet.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson
Envato team
says




The length filter is now live on AudioJungle and VideoHive.

Please would you consider getting rid of the ratings facet on AJ. Many of us just don’t get any ratings and it seems irrelevant for music when the buyer knows exactly what they are getting, anything lower than 5 stars is questionable.

Please also recognise the shortened edits with the new length of track search – this is very useful for the buyer.

Thanks
Thanks for your feedback – we are analysing the usage of ratings (along with all the other facets) and whether they make sense for each marketplace, are useful in the buying process and wherever possible providing a fair experience to authors. We will certainly consider removing them they are not working.

Thanks for your response Michelle. Recognising edits would be fabulous!

One of the main problems with ratings, is new tracks don’t seem to get any/many ratings any more. For instance, my latest track uploaded in October has 136 sales and not a single rating. Many authors have this issue. Buyers would see the ratings button and suspect it has value when in fact it doesn’t as it hides a multitude of useful tracks and newer tracks for them. It used to be much easier for customers to give ratings I believe, in the past.

Just to retierate, also I just don’t see the point of ratings for AJ tracks, as if a buyer has bought it they obviously loved what they heard, and appraised what they heard before they bought it. Ratings can get abused in AJ as well, just ask some of the top authors who have had malicious low ratings given. It would be really great if you got rid of this!!! Pretty please!!!

We heard you and we agree – ratings facet wasn’t not a good experience for AudioJungle or PhotoDune so we have removed it.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson
Envato team
says


A critical element to the length filter is missing. Many of us have created :30 and :60 edits of our 2-minute tracks and included them in our zip files. This search function only looks at the longest version of the item. If, for example, someone is looking for a 30-second track they will miss many, many items that actually have a 30-second version included. Can we have a better way to indicate our :30 and :60 edits within our item details so that this search function will find these tracks? It’s a shame to go to the effort of creating these edits if the length filter ignores them.

Thanks for highlighting this, we agree, we’re not happy with this either and we want to ensure edits are returned in the search results. Handling the input of multiple versions is something that needs a bit more time and consideration to do it properly but we are working on a quick, interim solution which might be something like – allowing authors to enter multiple track/clip lengths in the length field (comma separated) so the search can pick up all versions.

I’ll will get back to you as soon as we have a plan which should be in the next day. Thanks for your patience.

Just letting you know we are taking a bit more time to work out a few details and also consider other attributes that could benefit from allowing entry of multiple versions (potentially BPM). We are still aiming to get a simple solution out quickly as we can but we’ll need another day to investigate. I should be able to come back with more details tomorrow.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson
Envato team
says




The length filter is now live on AudioJungle and VideoHive.

Please would you consider getting rid of the ratings facet on AJ. Many of us just don’t get any ratings and it seems irrelevant for music when the buyer knows exactly what they are getting, anything lower than 5 stars is questionable.

Please also recognise the shortened edits with the new length of track search – this is very useful for the buyer.

Thanks
Thanks for your feedback – we are analysing the usage of ratings (along with all the other facets) and whether they make sense for each marketplace, are useful in the buying process and wherever possible providing a fair experience to authors. We will certainly consider removing them they are not working.
Hi Michelle, what about adding those pagination buttons at top of the search too? (While also still keeping the paginations at the bottom, just like the forum pages). Please forgive me for bringing this back and back again but it is really extremely important for old items’ exposure, and it’s a big “usability” failure as many have stated in this forum thread.
Thanks very much, Michelle.

Hi Bedros, Thanks for you feedback, appreciate your concerns. Firstly the new design was done with great consideration to the user behaviour data on the sites, current e-commerce site design and significant research including a large scale usability study which reviewed 50 of the leading e-commerce sites, using think out loud protocol with 150 participants. As a result of that and looking at the current usage behaviour post launch we are not seeing a reason to put the pagination at the top of the page as well as the bottom. To you point about it helping to expose older items, pagination at the top of the page doesn’t necessarily help to do this. In any case what we are trying to achieve is to allow buyers to have more control of their search, being to specify what they are interested with more granularity and thus exposing the most appropriate items for them. We are always trying to take into account how we can be fair to authors in the process and the search algorithm balances a lot of factors in order to do that. We are of course always looking for ways to further improve the search results page design and layout and will be continuing to make changes based on community input, data and research.

michellerobinson
michellerobinson Recent Posts Threads Started
60 posts
  • Has been part of the Envato Community for over 1 year
  • Located in Australia
  • Has collected 10+ items on Envato Market
  • Member of the Envato Team
+1 more
michellerobinson
Envato team
says


The length filter is now live on AudioJungle and VideoHive.

Please would you consider getting rid of the ratings facet on AJ. Many of us just don’t get any ratings and it seems irrelevant for music when the buyer knows exactly what they are getting, anything lower than 5 stars is questionable.

Please also recognise the shortened edits with the new length of track search – this is very useful for the buyer.

Thanks

Thanks for your feedback – we are analysing the usage of ratings (along with all the other facets) and whether they make sense for each marketplace, are useful in the buying process and wherever possible providing a fair experience to authors. We will certainly consider removing them they are not working.

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