This is not normal how sales are dropped suddenly.
I hope there is some kind of explanation for this?
Try to find some answers here: http://videohive.net/forums/thread/slow-download/62686?page=2
Lance, since you’re Started this thread i’ve receive 3 requests for help
FYI i’m using email for the support.
Pretty bad start for February
In my case depends from month to month (not weekly), sometimes 3-5 sometimes 1 sometimes 0.
For item support I think the most important thing is to describe in tutorial every step how to replace all necessary assets if you want to avoid contact from buyers and bad rating.
Maybe someone has a different experience and i hope it will share with us.
hm, I think “Number of Placeholders” is pretty nonsense. What kidn of placeholders? Text placeholders, image placeholders, video placeholders, logo placeholders? What shall I put in there for a logo reveal project with one logo space and one tagline space? Two? one? zero?
I don’t know Tobi, as i remember you and i speak about all details with Damir in focus group (Trello board). I’m little surprised, probably he will read this and give us some explanation, maybe they didn’t include everything yet.
I wondered why you were not invited in focus group, you have skills….
I’ve just saw notification while i was edit the description on one of my items:
Requirements have changed since your file was last updated. To update your item, you must meet these requirements: After Effects Project File Length must be set Number of Placeholders must be set Universal Expressions must be chosen from the valid options
P.S. I guess we need to edit every item on Videohive marketplace because this will probably impact the our new upcoming search engine.