Posts by natman

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Thanks to those of you who created new support tickets and let us know issues were ongoing. We’re taking a fresh look at this now and will update again here when we know more.

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Hi guys

I’m sorry some of you have recently experienced a drop in sales. I imagine this has caused you quite a bit of worry and frustration :( While I don’t have answers to all of your questions, I’d like to try to provide some background info and reassurance.

As many of you know and have already mentioned here, Envato Market (like any market) is ever-changing and rapidly evolving. New trends, authors, buyer preferences, discovery tools, etc. can all have an impact on the popularity of a particular item and cause its author’s sales to fluctuate from one day, month or year to the next.

For this reason, we tend not to weigh in on sales threads — there are so many factors at play, making it really tricky to analyze variations in an individual author’s sales patterns.

What we can say, though, is that Market continues to experience year on year growth and authors at all levels and across all marketplaces continue to see increases in earnings.

That said, with growth comes increased competition. There’s no denying that we have more authors and items on Market than ever before. This is a natural next step in maturity for our market and our community, and with that (as Gareth and others have pointed out) comes an increased need for making your items stand out. I think there are some great suggestions around how to do this in here as well as lots of food for thought for us in terms of how we can help with resources, training, events and more.

It would be great to see the discussion continue in this kind of constructive way, i.e., how we can rise to the challenge and help each other succeed.

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Hi everyone, we’ve just published a blog post with the latest info about the DDoS attack and recent downtime.

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Hi everyone, I’ve just gone through and flagged a few posts that were discussing price points. These will continue to be deleted as they are against our community guidelines and the law in many countries around the world. Read more

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Hello again

We’re happy to announce that the Envato Market FTP file upload service is back up and running now — yay! The not so great news is that other services are still occasionally experiencing traffic disruptions. We’ll continue doing whatever we can to halt the interruption of service and once again, apologize for any inconvenience caused.

Thanks again for your understanding and support!

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Hi guys, one of the main aims of the test is to understand how both authors and buyers respond without any intervention from Envato. It’s also important to remember that we’re closely monitoring results and will use them to inform next steps.

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Hi everyone

We’ve just implemented a server-side fix in response to various reports that sites using the Envato WordPress Toolkit plugin were experiencing performance problems (e.g., 504 timeout errors, etc.).

Thanks for your patience while we worked to address this and your ongoing support!

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Awesome stuff guys! Reminder: Please don’t discuss pricing of your items here or anywhere else. Read more in our help article about setting prices responsible. Thanks :)

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

UPDATE: Author driven pricing now live for Add-ons and Presentations.

135 posts
  • 1 Year of Membership
  • Australia
  • Collector Level 1
  • Envato Team
+2 more
natman
Envato team
says

Hi everyone

As you may have noticed, Envato Market has been experiencing multiple DDoS attacks causing intermittent site outages since mid last week (see original post by Scott).

Our devs have been working around the clock and right now all but the Envato Market FTP service is back up and stable. The FTP service will remain offline until further notice, however, authors will be able to continue to upload files via the web upload process.

Please know that your data is safe and that we’re working hard to get the FTP service back up asap. We’re sorry for any inconvenience caused and thank you for your patience. We’ll continue to post updates here and on our Envato Help Twitter account.

by
by
by
by
by
by