Posts by olozagare

4 posts
  • Has been part of the Envato Community for over 1 year
olozagare says

┬┐is not there an e-mail address to ask a question to the company staff? I have been trying to get a solution for two days, this does not seem to be a big deal. Other software companies have got a customer services and ease the contact.

4 posts
  • Has been part of the Envato Community for over 1 year
olozagare says

I do not know how to create an account, it is not clear to me, could you tell me how to create it, my [account info removed for security] Why do not provide me with an email account in order for me to re-send the email I got when I purchase the theme? what else kind I do to prove I bought the theme? Why are not you more helpful? this is not the right way to treat a customer

4 posts
  • Has been part of the Envato Community for over 1 year
olozagare says
I bought the theme, if you provide me with an email address I will sent the email I got when I purchased the theme As I said the theme dos not work properly, you can see it at: http://www.olozagarre.com/ what kind of custome service is this?
4 posts
  • Has been part of the Envato Community for over 1 year
olozagare says

Dear Sir/Madam

I am addressing to you because I bought as you can see your theme retro portfolio but the javascript effects does not seem to work, I have installed your theme in cdmon hosting and one and one but it does not work in either of them: As you can see, the slides and the motion effect do not work properly: http://diserama.es/lab/ http://www.olozagarre.com/

I would be grateful if you could give me a hand to this

I am attaching message proving I bought the theme

thanks a lot for your help

cdmon staff has provided me with the following error report:

Uncaught TypeError: Cannot read property 'msie' of undefined jquery.plugins.js:22
    (anonymous function)jquery.plugins.js:22
    (anonymous function)jquery.plugins.js:51
Uncaught TypeError: Object #<Object> has no method 'easeInOutExpo' jquery.min.js:3
    $.runjquery.min.js:3
    P.ujquery.min.js:1
    st.fx.timerjquery.min.js:3
    Pjquery.min.js:1
    ajquery.min.js:3
    st.extend.eachjquery.min.js:1
    st.fn.st.eachjquery.min.js:1
    st.fn.extend.animatejquery.min.js:3
    scroll_toretro.js:66
    (anonymous function)retro.js:56
    fjquery.min.js:1
    p.fireWithjquery.min.js:1
    st.extend.readyjquery.min.js:1
    xtjquery.min.js:1
Uncaught Error: "getBackgroundPage" can only be used in extension processes. See the content scripts documentation
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