its either not a WordPress theme or you need to download the “Installable WordPress Files only”
Hi, thank you. can can I upgrade, because i cant come into dashboard from the backend. i get only blank page with error message as previous Fatal error: Call to undefined function wp_enqueue_media() in /home/calesita/public_html/wp- content/themes/freestyle/AIT/Admin/ait-admin.php on line 39 thanks
You can manually update it. http://codex.wordpress.org/Updating_WordPress#Manual_Update
ImanGM saidWhat is this forum for? just public discussions? I thought they said we can get simple advice from the forum members. If this is the best help/answer you could offer me then high five for helping out.
This is a public forum and I believe you could get better and faster support if you contact the author of this item here:http://themeforest.net/item/westand-multi-purpose-wordpress-theme/7437426/support
I hope this helps.Cheers,
This is for all users, asking item specific questions you most likely won’t get answers because each item can be unique so its best to ask the directed question to the author if the item
(the 404 was a generic WordPress question which is why I answered it)
try flushing your permalinks. (Settings -> permalinks and save the changes
It’s very possible to he just forgot to update the version in style.css and it will still say it’s not updated, even if you may have the latest files.
Where are you getting v 1.6 is the latest version? On the items page change log the latest version shows 1.4 (although it has been updated after there change log)
Refunds you need to contact Envatos support system, Expect a 1-7 day timeframe for a reply though.
As for authors support its not required (though many authors give amazing support). 12 hours is pretty ridiculous expectation as many authors here are on different time zones and schedule.
Looks like its not a WordPress theme but a html (site template) so it won’t install. (at least reading those folder names)