Well, for me, I am very disgusted with how Envato has decided to trick its authors. I no longer have trust in Envato and refuse to let this happen again. Who knows what card they’ll pull next?
Heck, many authors here can hardly speak English; Envato used the term “commission” everywhere so instead of going through the trouble of attempting to read the TOS, these authors just assumed it was a commission. Nasty.I am sure others feel this way.
At this point I don’t know if it’s worth to discuss about this, since we can’t get any real answer by Envato, and I don’t know whether what I’m saying is important neither or helpful for other authors, but I want to say it, since, as far as I know, this helped other Italian authors in the past.
When I started selling here, my accountant sent an official mail, legally valid and registered, to ask the fiscal gov. agency here in Italy if Envato was the seller or if I was the direct seller of my themes.
My accountant suggested that Envato was my only client and it made direct ecommerce with the purchasers, since I didn’t know the purchasers, I couldn’t collect their data, I couldn’t decide the price of my products etc.
The fiscal agency accepted his interpretation and this is my position since then, certified by an official document, legally registered. If the things will change I’ll chat with my accountant when Envato will have the courtesy of clarifying their position, but I think this mail can be considered like a valid document that explains what Envato has been until now, at least for the Italian tax authorities.
Just to let you know my experience: I bought on March 2013 a brand new iMac, 27in. I already had to replace its monitor 5 times because of dead pixels or persistent image… 5 times, and it isn’t a 5k monitor. Consider that too
Best of luck Dan from the “land of Ducati”
+1 I was talking about that just a couple of days ago, great to see someone else with the same idea!!
I’m pretty sure I missed something in this thread and maybe it is a silly question, however is there a way to get statistics? Any tool to check how user reach our themes? Linking our Google Analytics account some how?
Where are the changes?
Email authors directly from the item support tabWhy only for authors who provide support via contact form? I like to provide support through all channels. Since people can contact me via the profile page they will do it!
Smarter contact form emailsSame as above! Please add this!
Simpler item support preferencesI also like to specify different email addresses! This will help a lot at my backend
Support tab restructuredI like the look but why don’t allow img tags and why do you limit the description with 2000 letters? My support policy is huge
Author settings re-organisedas mentioned more email options would be nice!