Same calculation on our account. FIrst time this happend to us..
Not sure if you’re talking about X Theme, but you can post a comment to authors on this page http://themeforest.net/item/x-the-theme/5871901?WT.ac=search_item&WT.oss_phrase=x%20theme&WT.oss_rank=1&WT.z_author=THEMECO.
Also you can download purchase number by going to your downloads page and click download. There is two options. You can download a theme or licence. Select licence and there will be purchase number. Hope rhis helps .
I’m sorry to hear this. You can set in your settings page to be notified by email when someone leaves a comment on your file.. You can anser to that comment and explain you weren’t able to respond..
@trippleS, totally know what you mean…
By the way this is really annoying… Our progress bar moved from 83% to 68%, not to mention there were all bunch of themes approved in the mean time.. Seriously what’s going on?
Did someone else experienced strange behaviour on progress bar? Instead of increasing it’s decreasing if you know what I mean XD
You should maybe check you spam folder…
Theme preview must be a .zip file containing all images (imgs or pngs).