we basically include which files are included in package, which fonts did we use, structure of PSD files and Photoshop version, icons used, and links where you can buy images and that’s it
I belive you already heard that Balkan countries (Bosnia, Croatia and Serbia) have difficult times because floods and that thousands of people lost their homes.. So here is the link that explains it better and at the bottom of the page there are information about donations – which bank number or paypal for which country to help. So let’s make this worls a better place together!
If you are not sure that someone is using copyrighted images without a permission (and belive me you can’t be because many authors uses expensive stock photos which they buy and they look amazing) then contact that author first and tell him about your concerns. That way you will be sure if they actually used images without proper licence. Reporting immediately to Envato is just not good way, as someone said they disable themes before they ask anything so you could destroy someones earning even if they have all the rights and doing their business honestly.
Just requested staff reply. BTW agree with everything you say.
I simply don’t get the people that are rating an item 1 star. If item is not worth anything as 1 star rating suggests, than it shouldn’t been approved to sell on TF anyway.
Also, rating 1 star because of support??? I mean, sorry guys but support isn’t mandatory. Why then give customers right to rate support after all? We had situation when client wanted customization and we said, sorry but we are not offering customizations for free. Two seconds later, BAM, 1 star rating. The client even wrote in the comment rating that he asked for customization. We sent mail to TF support and they said they can’t remove the rating because customer has right to his own opinion. Even if he asked for customization for free???
So, long story short, I don't want a client who can put 1 star rating because of not getting customizations for free. I would rather refund him his money.
Regarding this problem with private rating, I think it’s not OK. I would love for all the ratings to be public, so that other clients can see why an item has 1 star rating. But again when you see 30 “4-5” star rating and one 1 star rating I think they know why it is there..
@vegasphotog, how did you even had a face to rate item 1 star after author provided you support for few days? This just isn’t right…
Voted good luck