Same calculation on our account. FIrst time this happend to us..
Not sure if you’re talking about X Theme, but you can post a comment to authors on this page http://themeforest.net/item/x-the-theme/5871901?WT.ac=search_item&WT.oss_phrase=x%20theme&WT.oss_rank=1&WT.z_author=THEMECO.
Also you can download purchase number by going to your downloads page and click download. There is two options. You can download a theme or licence. Select licence and there will be purchase number. Hope rhis helps .
I’m sorry to hear this. You can set in your settings page to be notified by email when someone leaves a comment on your file.. You can anser to that comment and explain you weren’t able to respond..
@trippleS, totally know what you mean…
By the way this is really annoying… Our progress bar moved from 83% to 68%, not to mention there were all bunch of themes approved in the mean time.. Seriously what’s going on?