Posts by pixelbat

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pixelbat says


Usually this is the obvious point of view, we can’t omit. I think considering the marketplaces such as TF where $40+ are normal, the $2 difference doesn’t going to make positive or negative impact. But your point is right when we consider marketplaces like GraphicRiver where less than $10 items are huge in number.

The top 10 selling Wordpress themes on TF cost:

$55 $55 $55 $55 $55 $45 $45 $45 $55 $40

Only one of these items can be bought as a one-off purchase without incurring a surcharge or by spending $5 more than required. And because most of these themes incorporate built in features and shortcodes, many purchasers wouldn’t need to have funds in an account to buy additional plugins.

Even for regular customers like us, we’ve still got $13 in one account and $7 in another. The next item we’re looking to buy costs $20, so we either pay $22 or deposit another $20 into our account and still be left with the $13 and $7.

I just think there should be smaller deposit increments or custom amount options.

It’s not a deal breaker for us, but it’s an unfriendly way to do business.

All the forum themes are like $15+2 as direct buy, or you can put $20 in and sit on $5. Pretty sure this pricing scheme is part of their plan, so that they can have vast amounts of money just sitting to collect interest. I’d be more open to buying stuff if this surcharge didn’t exist. I’ll be honest, the whole thing seems lame, and has turned me off from impulse buying.

7 posts
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pixelbat says

Can we all agree that at least it is a surcharge? No matter how you want to paint it, it is a surcharge. Some say it is for using Paypal, some say it is for buy it now, but it is a surcharge… right?

Consider for a moment that the surcharge is there to coax you into a certain buying model. It’s ideal for them to get you to buy credits, use what credits you need, and let the remaining sit in their bank collecting interest until the next time you need to use them.

If you understand this, then you need to realize surcharges are there as a hurdle or means to recoup expenses associated with dealing with the processor. In this case it could be both, but it most definitely is a hurdle, to filter the buyers through a certain door. Paypal would not accept this because for some people, they find this as a turn off, and they simply won’t go through either door. Had that surcharge not been there, Paypal would have processed the sale, gotten their cut, and been happy. This surcharge impedes Paypal’s business. That is what the surcharge policy is there for, to make sure Paypal customers have an easy and painless method of buying, and not have to deal with this kind of BS when making a payment on the internet. It is a consistency policy, they want your buying experience to be identical no matter where you use their services.

High content providers, you can spin this however you want, it’s still a surcharge, I’m sorry you can’t see it from the end user perspective, but this is probably because you’ve all made at least one lobster dinner off it.

7 posts
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pixelbat says

It’s interesting how people who make just a purchase or two complain about this :)

Does buying 1 item vs 1000 items change the ethics of the issue? Does it make someones opinion any bigger or smaller? I’m sorry, what was your point again? Oh right, person who sells quite a bit through the site supports it… go figure.

7 posts
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pixelbat says

Guys it’s not a surcharge (even tho it says surcharge), it’s a “happy fun time fee” /sarcasm.

7 posts
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pixelbat says

Yea, i didn’t think about that. No wonder I still felt this issue was missing something. Restaurants and shopping malls accepting VISA or Mastercard are also not allowed to charge surcharge for using credit cards. Themeforest either bear the cost or incorporate it into the item price to make it transparent. I’m not sure if PayPal have noticed about this practice.

My family owns an Italian restaurant. We accept credit cards too. We get charged a fee from our processor. It’s just part of the cost of doing business. If we didn’t accept credit cards, we would lose out on that sale all together maybe. In California here, it’s against the law to charge a surcharge for accepting credit cards as payment. It seems because the bulk of the sales themeforest probably does are under $20, the $2 more than covers the Paypal processing fee.

7 posts
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pixelbat says


I’m new to the site, so I don’t know how long this has been going on, but being a Paypal seller myself I know this has been in their terms since the beginning. If you’re just looking to buy a theme here and there, and a lot of the themes appear to be in the $15 range, they hook you into paying $17 (w/ surcharge) or you need to deposit more, and end up having $5 just sit there until you decide to ever buy another theme, if ever. Seems very shady, especially when it’s actually going against Paypal’s terms.
The price of a template isn’t $15, is actually $17. That’s the real price!. When you deposit money you get a discount from the real price. So you are not getting charged for using PayPal, but you are discounted for depositing money.

I just bought a theme tonight. It said $15. When I went to check out, in black and white, it referred to the $2 more as a SURCHARGE. You can justify it however you want, but it’s published as a surcharge, and that is against Paypal’s terms of service.

7 posts
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pixelbat says

Not to necro an old thread, but has anyone even brought it up that surcharges are against Paypal’s terms of service? www.paypal.com/webapps/mpp/ua/useragreement-full?country.x=US&locale.x=en_US

4.d Sellers may not charge a surcharge for accepting PayPal as a payment method.

4.6 No Surcharges. You agree that you will not impose a surcharge or any other fee for accepting PayPal as a payment method. You may charge a handling fee in connection with the sale of goods or services as long as the handling fee does not operate as a surcharge and is not higher than the handling fee you charge for non-PayPal transactions.

I’m new to the site, so I don’t know how long this has been going on, but being a Paypal seller myself I know this has been in their terms since the beginning. If you’re just looking to buy a theme here and there, and a lot of the themes appear to be in the $15 range, they hook you into paying $17 (w/ surcharge) or you need to deposit more, and end up having $5 just sit there until you decide to ever buy another theme, if ever. Seems very shady, especially when it’s actually going against Paypal’s terms.

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