Posts by pixelentity

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

Also we need to consider that an usual TF buyer doesn’t going to show interest on GPL – it is nothing different.

Regular/Extended = single use restriction, GPL = no such thing.

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

We had the review manager apologies and him taking full responsibility for the “woo theme approval” case. Whether there was pressure or not from the upper floors on the review team itself, it was made clear that nobody is above the rules and anomalies will be fixed.

I think we should accept that and move on for now. For sure, all those themes will get a lot of attention from other authors in the following days.

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

13b just says “if GPL licensed item, none of what we said so far applies anymore”. Since GPL grants redistribute rights, the buyer can use as many times as he wants.

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

There is a question about 100% GPL which raised multiple times and still unanswered: how do you deal with exclusive authors opting in for GPL ?

Exclusive authors are not allowed to sell/redistribute their own TF items elsewhere but for GPL themes, those rights are granted to anybody and this includes the author who released the GPL code to begin with.

Please provide an official answer to the above.

BF

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

So, the solution we always used (and some other authors too) now seems to be no longer accepted by reviewers.

Result is, our latest theme got rejected due the above. Which is, frankly, quite shocking to me because that code only applies to our custom blocklevel shortcodes, doesn’t interfere in any way with the way wp works and just ignores any other native / 3rd party plugin defined shortcode.

So, should we assume that from now on, anything applied to “the_content” filter will just be rejected regardless its purpose ?

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

Actually raised the very same question in the mega thread about TF / WordCamp but didn’t get an official answer there. Imho, there’s no way for envato to enforce exclusivity for 100% GPL items.

BF

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

The List-Unsubscribe header is optional and just a good idea to standardize the unsubscribe progress: http://www.list-unsubscribe.com
It makes sense for mailing lists / newsletters but messages from buyers sent via our profile forms are none of them. Problem for us is that zendesk detects that header and suspends the tickets because it believes it’s a newsletter welcome mail.

BF

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

I just noticed we’re having issues with zendesk too: since envato switched to mandrill, all mails coming from our profile form and routed to zendesk are being marked as “Automated response email” and suspended.

i believe the issue relates to “List-Unsubscribe” header.

List-Unsubscribe: <mailto:unsubscribe-md_30000325.514c8419.v1-2608fa9c46674491888bf0e13ec84f51@mailin1.us2.mcsv.net?subject=unsub>
495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

Just created a simple script to recover all suspended tickets via zendesk rest api. Not the best solution but will do for now, thanks everybody for helping.

BF

495 posts
  • Has referred 1000+ members
  • Has sold $250,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+8 more
pixelentity says

Thanks mates,

messages are being tagged as “Automated response email ” and auto suspended by zendesk. I believe this is due to the recent switch of envato over mandrill because wasn’t happening before.

I whitelisted some domains (envato.com, gmail.com so far), that prevents auto suspension and explains why some of you got auto reply while other didn’t.

I suspect this being related to “List-Unsubscribe” header added by mandrill:

List-Unsubscribe: <mailto:unsubscribe-md_30000325.514c8419.v1-2608fa9c46674491888bf0e13ec84f51@mailin1.us2.mcsv.net?subject=unsub>
by
by
by
by
by
by