+1 for support forum. Some buyers (not many) don’t like that extra registration step so we opted for public read only access. That alone saved us countless hours of work per week compared to when we used mail to handle support.
That’s how it usually works, you and html author agree to share earnings of the wordpress conversion.
not quite sure what you mean by copyrighted html/css/js though
You can’t unless you have written permission of template author, even if you buy extended license.
We’re seeking a support staff member to join our team, average of 1-2 hours / day, during business days (Mon-Fri). This daily requirement will very likely increase over time, so you’d need to be open to increase this time commitment in the future.
Support would mostly be given via our external forum but item comment area would also need to be monitored. Strong WordPress knowledge is a must as most support requests will fall into this area. Additionally good jQuery/CSS/HTML knowledge will be a bonus.
Please get in touch with us via our profile page, include details of your experience and your expected monthly salary for this position.
Japh saidWell, create/insert gallery buttons are there but just adding individual images for now. I guess they’re still working on it.
As this is a beta release, everything is vey much still a WIP . However, not likely that much more (if any) will be added to trunk between now and release. Just polishing of the features implemented already.
KingDog saidThis is all marketplaces bug, why a support ticket is even needed ? Nobody at envato hq is checking home page ?
No, I can certainly create one, but if there’s several in already then it just clogs the Support system. I figure we may as well work of an existing ticket
Authors are loosing home exposure because of this, some words from staff would be appropriate.
I don’t know if you noticed but on Creattica when you submit a WordPress theme it automatically gets categorized under “Freebies”. The last few themes we have submitted have consequently received negative comments (facebook) from users who expected the theme to be free only to find out its costs $45 or so. This is a big taboo for a legitimate company these days. So my questions are WP themes only accessible under the “freebies” menu? and why don’t Creattica change this?