@ZoomIt I wasn’t talking about support, but the status of the item. Right now there is no way of knowing if an item is current and being actively maintained, except if they add a date in the item’s description.
There is a metabox on the item detail page, including: Created, Comaptible Browsers, Software Version, Files Included,... It would be enough if they add “Last updated”, based on the updates (which are being hand approved right now, if I am not mistaken) approved.
Just to give a sense if a plugin is still “alive”...
I think it would be great if item details would include the date of the last update.
This way buyers can see if a plugin is current and being updated or not.
What do you think?
JeffreyWay saidIn my book that means their support is slow/nonexistent. I’m definitely for this feature!
True – but I’m not sure all the authors would want to have that info advertised to buyers.
its a good feature, but what if a comment is not a question does not require a comment?
This will affect your respond time.Other than that, it would help buyers know how fast they will probably get support via the author’s item comments.
Exactly. It would make more sense to add a rating system, for customer support if anything.
I am thinking of developing my first plugin for Wordpress, and in the process, I am reviewing existing plugins, and most off all, client reviews/comments, to see where there are potential problems for client dissatisfaction.
As I am an developer not a designer of course it makes sense for me to develop just plugins not themes. But I can see a problem with this, because some clients expect that a plugin will plugin into their existing WP with a custom theme (by chance even a hacked theme or something) and that it will all work on the fly, which of course can not be the case.
I think it’s natural to expect that some modifications are required, so that a plugin integrates with a theme, isn’t it?
This is what I suggest:
- plugins should be developed against the default templates for a particular CMS and clients should be made aware of this
- if a plugin should require a custom theme (custom post type pages, taxonomies pages, ..) and extended default theme can be included with the plugin, so a client has an idea what they have to change with their themes
Anyways, I saw some comments where clients paid 35$ for an real estate plugin, and because it didn’t integrate with their existing theme, they gave negative and probably harmful reviews to the developer, and I think that is not fair, considering hom much a custom developed theme and real estate managing plugin would cost from a good agency.