I had similar situation few days ago and I wrote about that on forum. I had luck to find his website because it has the same name as his profile name and I contacted him that way.
It’s even responsive. I like it.
Can you contact him? If you can ask him what is the problem. Maybe he will change it when you help him and maybe the problem is because he didn’t read documentation or something. But if he insist on customization then I’m afraid you don’t have chance. You can try to ask support for removing but that is not likely they will do that.
It looks good to me, maybe few spacing errors (mobile phone image and prices). Maybe you could make html template first to spend less time on design changes before started to develop wp theme.
Edit: on small resolution it doesn’t look good, check that first.
No. I always thought all elite authors promote their themes.
I have few one star ratings for some of my items without any comment or support mail.
Also I recently got one star rating for my new theme and in review section there was a comment that buyer can’t import preview xml file in theme. Thanks to new system I could see name of buyer and had luck to find him actually his website and to contact him. My first question was why didn’t he first contact me about his problem because I clearly said on my profile that I answer support questions. He said that he already contacted some other authors and didn’t get response so he gave one star rating just like that, because of previous bad experience. In the meantime he fixed problem with my theme, said that he’s sorry and changed rating in 4 stars.
That’s one story about reasons why we’re getting one star ratings.
Yaaaaaaaay! 600 sales and new silver paw!!
these are the answers:
1. yes 2. yes 3. one regular license is for lifetime but only for one website. If you want to use one template for more then one website you should buy one license for every new website. 4. yes
If you have more questions you may write to Themeforest support to get official answer.
Content goes in plugin, styling in theme. That means shortcodes and custom post types should be in plugin but styling for them inside theme.