Posts by rayoflightt

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

First I think it is not good practice theme to be too much dependable on any plugin, there always should be alternative way for theme to work. +1 for TGM. In TGM there is option to choose between “recommended” and “required” plugins for import so you can set important plugins as “required” plugins for import.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

No. If design is not good theme can be hard-rejected. If design is good and theme has only errors in code it can be only soft rejected until you fix errors.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

Good sales mostly for my old themes.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

There are unique themes but “the same looking themes” are selling best and they take buyers attention because of number of sales that they have and then we have that “same looking themes” circle…

Also it is not the true that the best support is if author has elite status or “most popular” theme. You will get more attention as buyer from small authors because they have more time for support and they fight for buyer’s attention that way.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

virtuti, maybe you’re right. But he just wants to give that refund so… :)

SkatDesign, the worst think you can get from this is one star rating.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

You can refund him in private if you think that is the solution.

I had this kind of clients and when I explained to them how to setup theme they calmed down and everything turned out good. Maybe you should try to give him time to calm down and explain everything he doesn’t understand once again.

I understand when someone buy theme for the first time here, that he has right to be suspicious.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

So refund request because client doesn’t know how to use theme will be reviewed? Decision: poor client, he’s too young and not experienced, besides that he’s crazy enough to act the way he does, we’ll give him refund, this time.

Sounds funny? :)

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

That would be most abused feature ever.

You can always refund by Paypal if you want.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

Contact Envato support about this and I suggest they give a refund.

Refund is given only in case if theme is broken, not because someone doesn’t know how to use it.

Try to talk to him, if he continues to be rude, then just send him to contact support.

489 posts
  • Has sold $10,000+ on Envato Market
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
+3 more
rayoflightt says

I LIKE Facebook.

You can control what will be displayed in your feed so if you have annoying “friend” there is always unfollow button. I don’t see what is the point of leaving Facebook if you can control it. If it controls you then I understand. You don’t have to add 1000 photos from Holiday to be the same as your “friends” or get 500 likes to be fancy, you don’t have to compare with anyone. That is the same as in real life.

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