I tried to keep calm and do not re-post anything on the forum because I know it is forbidden to discuss these issues here and because I would like to collaborate in this community when this issue is resolved, but is really difficult for me. Since Thursday I detect that a user was selling my images here, he has sold 18 images more and his income range has raise from 1-100 to 100-1000. Meanwhile I can not do anything, just send tickets to the support, where they tell me they take copyright issues very seriously. I told the support that I can provide any evidence they need, but they did not have asked for anything more.
Please I ask the community do not make from this post a big discussion because I do not want they close it as they did on Thursday. If someone supports me add a +1
I do not want to harm GraphicRiver with bad publicity, in fact I think it’s a great community and I think this can happen to you in any other website. What i ask is that they kept me better informed and make the process faster.
I do not know what else to do, that could happen to you too any I assure you that i feel a great impotence, mainly because microstock is not a hobby for me, it’s my job, my lifestyle.
Thursday’s Post :
Thanks a lot of Paulo
What a fantastic portfolios here, CarlosViloria, aRtlessX, Stylius, Raincutter, etc…
Thank you very much everybody. I imagine it will be resolved tonight because now it is in Australia 3:26:08
@CarlosViloria, te agradezco mucho tus palabras. No tengo duda de que aqui hay una gran comunidad y estoy deseando que esto acabe para poder colaborar con normalidad.
If tonight is still active account, I will report one by one all the images that he has stolen. I do not know what else to do apart from uploading to my blog more evidences that the work is mine. This is maddening.
i have upload to my blog a wired image of the just approbed image. And he is Dracula, not a super hero like the fake texelart say.
Gracias por el español
If you click in the item report page, it goes to the generec support tickets page, i think.
But in the document i have write that all the images in that gallery are mine.
I have upload new wired images in my blog. I´m going to take a break, my head is going to explode.
It is incredible that the images are still on sale
And i have send the document signed that they ask me.
Sure, this email :
Thank you for contacting us with this important issue. In order for the item to be removed immediately, can you please provide a signed copyright claim or DMCA take down notice. Once we have cited the completed copyright claim or DMCA take down notice we will remove the item immediately and will take further action if needed.
For more information no how to provide a signed copyright claim or DMCA take down notice and answers to frequently asked questions, please review this article: What Do I Do If I Am A Victim Of Copyright Infringement? – http://wiki.envato.com/selling/copyright-selling/what-do-i-do-if-i-am-a-victim-of-copyright-infringement/
Many thanks for your patience and assistance with this matter.
Kind regards, Thinesh P
Envato Support Team
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Ticket ID: 122865
Department: Envato Marketplaces Priority: Medium