I don’t care about detailed explanation (hope you understand what i mean).. if my item is already downloaded! Why?
Why envato to explain to me: “This user was another one fake user, but don’t worry we delete his account.” Uhh ok! I’m good now!”.. And next day to see my item to pirate site for free, right?
yeah that’s right
This could be due to some legal actions. Think that: someone steals credit card and pay for the item through PayPal. As this person stole it from someone who don’t notice this fact and finally reports to police and bank. Bank is obligated to get as much money back to this stole credit card and probably deal between paypal and bank is – if someone buy digital product – take back money and Envato don’t want to loose a penny. It’s just my theory.
you seriously think that the one who stole the card will buy templates videohive? ) so many thefts)
yes man, in last month i have many sales reversals, also yesterday again. This is not serious. I think that Envato should pay attention to this problem, too simple download template and make reversal. When I spoke in support they say me that it’s fraud and his accounts is blocked, but my template is downloaded.
Hello everyone, This month I have 10 Sale Reversal You may need to enter comments before reversal that would have to know what is the reason?