Posts by roicreative

4 posts
  • Has been part of the Envato Community for over 6 years
  • Has collected 100+ items on Envato Market
  • Located in United States
roicreative says

Almost of my buyers don’t know how to install the theme, just wondering what they would do if I require that they want install plugins hahahah Just kidding…

@RDever:

I find it amazing that you publicly insult the customers that contribute to your livelihood.

As someone who’s purchased one of your themes in the past – and personally been burned by both your shoddy coding and extremely poor support – it’s pretty disappointing to find this forum where you’re:

1) Justifying the continued use of coding techniques that are widely regarded as against best practices, in the name of generating revenue, and 2) Essentially implying that your customer base consists of ignorant WP noobs that should be force-fed bloated and poorly coded themes because they are lazy or lack basic WP setup and mgmt skills.

Just looking at your recent themes’ discussion pages, it seems you’re letting a lot of people down. But to outright mock them here reflects very poorly on you as a person and as a business owner.

-1

4 posts
  • Has been part of the Envato Community for over 6 years
  • Has collected 100+ items on Envato Market
  • Located in United States
roicreative says

I visited the DM Themes support forum because Circlo Squero wasn’t rendering line breaks properly, and evidently a slew of other users had been seeking a solution to this same problem.

What I found was a condescending and arrogant support style from Mel.

See for yourself: http://support.dmthemes.com/topic/line-breaks

This is not an author I will purchase from in the future, as the level of theme design/coding and customer service are what I would expect from a free theme – or at least not a theme on ThemeForest.

4 posts
  • Has been part of the Envato Community for over 6 years
  • Has collected 100+ items on Envato Market
  • Located in United States
roicreative says

ME 3 , as I just developed a site for a client using this and have a support question. This is amateur.

4 posts
  • Has been part of the Envato Community for over 6 years
  • Has collected 100+ items on Envato Market
  • Located in United States
roicreative says

still not able to search product comments…. pretty weak.

still, some authors get it and put up their own external forum… unfortunately that’s just putting a band-aid on a problem that’s been lingering for years.

when will this improve?!

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