About that rule, don’t forget that there are people who may try to scam the marketplace, maybe by stealing other authors work and trying to sell them. If such an user is found is no point for envato to invest time explaining him when is absolutely obvious he is a thief.
Thank you for taking the time to reply and the encouraging words, but they absolutely should invest that time, even if it is to tell the user that he or she is no longer welcome because of their unprofessional practices. Mistakes can happen and I wouldn’t be happy about not having the right to defend myself if one happened to me; it’s a lot of responsibility to place on the staff, to assume they are beyond human mistakes. A simple message notifying the user of the deletion of the product and stating the reason why could save everyone involved a lot of trouble and I don’t think that is a lot to expect from reviewers who are already going through the files in any way.
It takes about a week for items to be accepted here, speaking from my personal experience. Surely the staff can afford one minute to message someone about why their work was retroactively defined as unacceptable after being previously screened and accepted.
I’m a new seller (first sale happened yesterday) and reading about this rule which allows Envato to disable my items without informing me of it is terribly discouraging. I heard great things about this marketplace and nothing leaves a sour taste in a content creator’s mouth as something like this. The least you could do is inform us if something went wrong, and this should be a basic right for every worker, not a privilege.
As big of a marketplace as this one is, it might not be worth it for me if I have to constantly keep tabs on whether my content is still online because the administration doesn’t have the obligation to let me know if a complaint was filed or not and can arbitrarily take down any portion of my work. It’s not a matter of whether this rule will be applied on a daily basis or not: it should never exist inside an environment that respects its professionals, and I know I’m not the only one who thinks like this.
I’ve been working on several packs of content that I expected to release here exclusively, but with policies like this, I might prefer to take my bigger business elsewhere and at best give Envato the occasional track.