Ask the author you’re creating partnership with to wrote a ticket to support where he admits that you’ve created that partnership. Then when he send that ticket to envato support, this ticket has an ID, ask him what’s the ID is then you wrote that ID to the reviewer.
@-wowu that’s the result when you compared your results with other people with similar demographic information.
And why it’s left sided, I’m pretty sure that it will fit better on the right side.
So this template was rejected, right ? That’s really weird though.. it looks awesome to me. Go ahead and code it, it will be approved for sure. You’re right about shadows that aren’t that trendy these days however you’ve used carefully and you’ve played well with shadows.
The only section I’d suggest you to work more is footer section. Also maybe to add other menu styles on header.
And what makes you think that Elite authors would do that voluntary ?! They are authors just like you and me, so basically you’re saying that they have to work for free. What if you pay them (on voluntary basis) for each consultation, let’s say $50. Try it, it may be worth it.
Are you sure that was soft rejected ? Based on the quality of templates approved these days, this one it’s far away, that’s why I’m assuming was hard rejected!
Have you checked and tried to validate your CSS code (it shows 116 errors and 842 warnings).
The only reason it’s because it’s not good enough. Put yourself on reviewer’s position, why would you approve such template ?. Check other templates in same category to get familiar with themeforest requirements.
You can wrote to support by filling this form, they will help you for sure. https://support.market.envato.com/hc/en-us/requests/new
I’ll request staff reply, maybe someone will contact you soon.