Posts by saputrad

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saputrad
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Here you go :)

http://themeforest.net/forums/thread/get-ready-for-the-new-item-support-policy-launching-september-1st/187065

EDIT: By the way, I don’t see the same on my statement’s page

Thanks Bedros!

I only saw 1 statement with that “(6 months bundled support)” in 1 of my old item. I just got 1 new sale few minutes ago on my newest item, and there’s NO that “(6 months bundled support)”

Tried to login with my other account, to check how the item looks on someone else side, and nothing different with my other items that doesn’t have a “(6 months bundled support)” words in the sale statement.

And that’s why I still can’t get the point by reading that thread.

Also I just checked the “edit item” page. I got this

While on my other items both older of newer, it just says “Your current global support setting is set to supported.”
If I look at the net earning of item sale. It’s 0.01 less, compared with previous sale (on same item, and same day) before that “(6 months bundled support)” appear.

EDIT: Just requested a staff reply. Hope to hear from them soon.

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saputrad
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Hello

I used a forum search form and can’t find the answer.
Is there an official information regarding that “(6 months bundled support)” in the author statement page? Or I missed something?

Any fellow authors here got the same thing?

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saputrad
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148 posts
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saputrad
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Thank you very much everyone! :)

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saputrad
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Just want to share some happiness.
Just reached reached 5k sales! YAY YAY!!
Special thanks for buyers, Envato & fellow author here :)

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saputrad
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Just reached 5k sales! YAY YAY!!

Special thanks for buyers, Envato & fellow authors here :)

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saputrad
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Happened to me once, just get in touch with support, explain the situation and they will fix it for you.

Downside is that you’ll need a bit of patience because support for this is not really fast :P

Kind Regards.

Does Envato support staff are now able to fix or remove the “unfair” or “suspicious” rating?
Or I’ve missed something?

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saputrad
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It works here!
Thank you very much :)

@RomanP
Try to clear your browser cache

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saputrad
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Congrats Tom!
You’re so inspiring!

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saputrad
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What about this?

Woah! It’s not OK to:
Advertise or promote on either your item or profile pages any additional incentives for the purchase of an item on Envato Market
So it’s allowed to advertise or promote a bonus in their own site page (not their item or profile pages)

Or do I miss understood that lines?
http://themeforest.net/forums/thread/revised-item-promotion-guidelines/157662

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